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I am seeking a dynamic and experienced General Manager to lead my client's high-end restaurant, ensuring exceptional service, operational excellence, and financial success.
The ideal candidate will have a strong background in luxury dining, a passion for hospitality, and the ability to inspire a team to deliver an outstanding guest experience.
Key Responsibilities:
Operational Management
* Oversee daily restaurant operations, ensuring seamless service and efficiency.
* Implement and maintain high standards of food quality, presentation, and service.
* Ensure compliance with health, safety, and licensing regulations.
* Manage reservations, guest relations, and VIP experiences to uphold a premium dining atmosphere.
Financial & Business Performance
* Develop and manage budgets, ensuring profitability and cost control.
* Analyse financial reports, sales trends, and key performance indicators (KPIs) to drive revenue growth.
* Oversee inventory management, supplier negotiations, and cost control measures.
* Recruit, train, and mentor a high-performing front-of-house and back-of-house team.
* Foster a culture of excellence, teamwork, and continuous improvement.
* Conduct staff performance evaluations, implement training programmes, and encourage career development.
Guest Experience & Brand Development
* Ensure an exceptional guest experience, handling VIPs and customer feedback professionally.
* Work closely with the Head Chef to develop seasonal menus and wine pairings.
* Maintain the restaurant’s reputation through strategic marketing, social media presence, and PR initiatives.
Supplier & Stakeholder Relations
* Build strong relationships with suppliers, ensuring premium ingredients and beverages.
* Collaborate with external partners for events, promotions, and brand collaborations.
* Liaise with the ownership team to align business goals and strategies.
Requirements
* Proven experience as a General Manager in a high-end restaurant.
* Exceptional leadership skills with the ability to motivate and develop a team.
* Strong financial acumen, including budgeting, P&L management, and cost control.
* Knowledge of premium food and beverage trends, including wine and spirits.
* Excellent customer service and interpersonal skills, with experience handling VIP clientele.
* Ability to work under pressure, multitask, and solve problems efficiently.
* Strong organizational skills and attention to detail.
* Flexibility to work evenings, weekends, and holidays as required.
* Competitive salary + performance-based bonuses
* A dynamic and prestigious work environment
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