We are looking for a Working Student Warranty (f/m/d) to support our team in Ratingen - join our team now!
As a Working Student Warranty (f/m/d), you will support the Warranty Team with all matters relating to customer complaints and claims management.
Your Scope:
* You will handle the entry, processing, and seamless documentation of warranty claims from our customers and subsidiaries.
* Independent correspondence with suppliers regarding technical details and complaints - ensuring that processing deadlines are met - will also be part of your job.
* You will maintain complaint records in the "Babtec" software, manage parts shipping to suppliers, and monitor the status of ongoing shipments.
* Part of your role will involve checking supplier credit notes for accuracy and reconciling reimbursed costs.
* You will provide hands-on support for the professional packaging and shipping of components within the scope of warranty cases.
What you bring to the table:
* You are a registered student in Mechanical Engineering, Automotive Engineering, or a comparable technical degree program.
* You have a solid general understanding of the Automotive Aftermarket (IAM) and basic knowledge of automotive technology.
* A confident command of MS Office (especially Excel) and experience working with databases is second nature to you.
* Ideally, you have gained initial experience with industry solutions such as TecDoc or similar systems.
* You are a confident communicator in German and possess strong English skills (
To ensure equal opportunities is one of our most important principles. Everyone should have the possibility to develop according to their individual strengths and interests. It is our own aspiration to make all of our decisions regarding applications and hires 100% objectively. We exclusively orientate on qualifications and the person's suitability with regard to the respective vacancy. Niterra does not tolerate any discrimination on the basis of gender, nationality, ethical or social background, origin, religion, disabilities, age, sexual orientation or identity - or any other discrimination for that matter.