Training coordinator (m/f/x)

Pour notre département Administration du Personnel au sein de LuxairServices, nous recherchons un(e):

Training Coordinator (m/f/x)

Missions :

Main Duties:
Ensure Catering training complies with regulatory and legal
standards, while consistently supporting service quality and food safety.
Act as process owner for the Catering training and competency
management framework, ensuring staff competence and operational
consistency.
Identify training needs based on regulatory requirements, audits,
incidents, operational performance and business priorities.
Develop, implement and monitor the Catering Training Plan, ensuring
effectiveness, reliability and customer satisfaction.
Design, maintain and control clear, accurate and approved training
materials, ensuring document control and traceability.
Coordinate and deliver training sessions to ensure teams are fully
prepared, qualified and operationally effective, and maintain complete
training records.
Monitor on-the-job application of training through on-site checks
and address competence gaps via targeted refresher actions.
Support internal, customer and regulatory audits, investigations
and corrective/preventive actions related to training and performance.
Drive
continuous improvement by adapting training programs to evolving regulatory,
operational and customer needs.

Profil requis:

Minimum
required criteria
Bachelor’s
degree (Bac+3) or equivalent professional experience.
Proven experience in training coordination,
competence management, or operational training.
Understanding of regulatory, safety, and quality
requirements.
Fluent in English and French (spoken and written).
Proficient in MS Office.
Strong communication and facilitation skills, able to
engage stakeholders effectively.
Ability to work
independently, manage priorities in a fast-paced environment, and collaborate
effectively as a team player.
Customer-focused
with strong sense of ownership
Desired
or to be acquired criteria
Experience
in regulated environments (EASA, ISO, HACCP, SMS).
Awareness of operational performance
metrics and ability to link training outcomes to business results.
Willingness
to develop professionally in regulatory, quality, and operational excellence
domains.
The
ideal candidate
Knowledge of French, German,
Luxemburgish or any other language is
considered as asset.