Your assignments
* Partner with the Head of GPO and domain leads to define the global communication approach for ELEVATE.
* Develop a multi-tiered communication plan that balances program-wide messaging with tailored, domain-specific content.
* Establish and manage a suite of communication channels (e.g., intranet portals, newsletters, webinars, site visits, digital signage) to ensure timely, engaging delivery.
* Produce clear, concise, and visually compelling materials: slide decks, infographics, videos, FAQs, newsletters, and intranet updates
* Coordinate with IT and digital teams to optimize and innovate channel capabilities (e.g., Yammer groups, digital dashboards).
* Establish regular communication about overall program content and progress and share with all sites.
* Lead communication about the Template Content with market units and corporate functions.
* Provide regular updates on pilot outcomes, rollout schedules, and benefits realization metrics.
* Share success stories and lessons from early-adopter plants to reinforce adoption and continuous improvement.
* Maintain a change log highlighting resolved issues and upcoming enhancements to keep stakeholders informed.
* Conduct change impact assessments to identify process, system, and behavior adjustments at each market unit / corporate functions department.
* Map change readiness levels, capture feedback, and escalate risks or resistance patterns.
* Co-design and deliver targeted enablement activities (e.g., training briefs, coaching sessions, “change ambassador” networks).
* Facilitate regular governance forums, steering committees, and stakeholder reviews, preparing agendas and status reports.
* Act as the primary liaison between GPO, domain teams, market unit leadership, and corporate communications.
* Capture and share success stories, lessons learned, and continuous improvement ideas.
* Define metrics and KPIs for communication effectiveness (e.g., open rates, event attendance, pulse survey results).
* Monitor and report on progress, adapting tactics based on data and stakeholder feedback.
* Benchmark best practices internally and externally to raise the bar on program communications.
* Establish a training strategy, including the development of training materials and the rollout in the locations.
Your profile
Qualifications & Experience
* Bachelor’s degree in Communications, Change Management, Organizational Psychology, Business Administration or related field.
* 8+ years’ experience in corporate communications and/or change management—ideally within a global manufacturing or life-sciences environment.
* Demonstrable track record of leading complex, multi-site transformation communications.
* Familiarity with supply-chain domains (Forecast-to-Plan, Plan-to-Ship, Ship-to-Deliver) and pharmaceutical quality standards.
* Proficiency with digital collaboration tools (e.g., SharePoint, Teams, Yammer, video-conferencing platforms)
Skills & Competencies
* Strategic Thinker: Able to synthesize program goals into coherent communication roadmaps.
* Excellent Communicator: Strong writing, editing, and presentation skills; adept at storytelling across media.
* Influence & Collaboration: Builds trust with diverse stakeholders, navigates complex governance structures.
* Project Management: Manages multiple workstreams, deadlines, and interdependencies.
* Data-Driven: Leverages metrics to drive continuous improvement and demonstrate impact.
* Cultural Agility: Sensitive to regional nuances in language, norms, and regulatory contexts.
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