Looking for an experienced and energetic professional interested in joining a fast-growing and diverse team aimed at provide better Smart Energy solutions to our customers. The individual should be self-driving, responsible, a quick learner and a problem solver. If you are this unique individual, we’d love to meet you.
In this role you will:
The role and responsibility of Technical Service personnel include but not limited to the following:
1. Inverter installation instruction and maintenance training;
2. Answering consulting phone calls, Reply the e-mails for customer support;
3.Remote or onsite inverter troubleshooting. Inverter replacement, defect inverter troubleshooting and able to do site visit when needed.
4. Collect clear after-sales support cases Data and report to the leader.
5. Other teamwork assigned by the team leader.
6.Having knowledge of String Inverter, Hybrid Inverter and Utility Based Projects adding advantage.
7. Responsible for after-sales support activity in Particular Region.
We are looking for:
• Bachelor or above holders in Electronics and Electrical or other related majors
• Self-motivator with a minimum of 5 years of related experience in the solar industry is a must
• Energetic professional who may travel 50% or above per year
• Good communicator with fluent German and English
Who We Are:
Shenzhen SOFARSOLAR Co., LTD., founded in 2013, is a high-tech enterprise integrating R&D, manufacturing, sales and marketing. The core products cover a wide range of inverters including grid-tied inverters (1kW-255KW), hybrid inverters (3-20KW), and multiple green power storage solutions. We own three R&D centers respectively located in Shanghai, Shenzhen, and Wuhan and two major manufacturing bases. Our PV&storage products are sold in more than 80 regions worldwide.
Rewards:
• The TOP 5 string inverter for the Chinese enterprise brand
• Chinese Distributed Photovoltaic Outstanding Contribution Enterprise
• The world's leading energy storage system solutions provider
• The "TOP Brand PV Inverter" issued by EUPD in multiple countries
Create clean energy and lead a green life. Welcome to join us!