Job Description Main entry point for customer and intern stakeholders with regards to technical related matters for the Access specific system, you may also have support other commodities (Couplers, HVAC, Doors…) according to the team workload and priorities. Technical support for customers issues, Safety cases & hot issues resolution Translate customer technical requirements into product-specific engineering specifications Create technical documentation including specifications, interface definitions, and integration plans Prepare BOM and technical documentation for Standard OVH and Upgrades Conduct feasibility/fleet assessments for custom engineering requests Manage Spare parts- drawing updates, BOM update to manage obsolescence Bridge communication between TSG project teams and OE engineering departments Provide onsite support Services activities – Repair/overhaul/upgrade Participate in project technical reviews and customer meetings Support the Technical Customer Interface (TCI) with his system expertise Support Tender/Technical offer prep Responsible for OTD of the project execution