We are looking for Customer Service Specialists (m/f/d) who display outstanding qualities. You'll provide professional and amazing customer service in a banking environment. So what will you be doing...? Providing fantastic service and support to Finnish customers over the phone and in writing Advising Finnish customers on all types of queries such as: balance enquiries, making payments, internet banking, card management, using their mobile app Updating systems, making sure you attend to every detail and record all conversations with 100% accuracy Following the correct processes to make sure customers are safe You need to be this kind of person… Passionate about providing unparalleled levels of customer service and convenience Able to work and learn quickly in a fast paced, fun and dynamic environment You always support colleagues to develop their skills. We are looking for Finnish speaking Customer Service Specialists who want to be part of this project. You'll also need to be able to balance building relationships with your customers with attention to detail Right from the start, you will receive full training and great support so you don't need previous experience of finance or banking. Work_in_Berlin Recruitment Agency - Alt Moabit 96B - 10559 Berlin apply@work-in-berlin.eu If you need any assistance please don't hesitate to call Robert or Anthony on +49 (0) 30 43024324.