About the Opportunity Job Type: Permanent Application Deadline: 31 July 2025 Title Operational Resilience Manager Department Operational Resilience Location Kronberg Reports To Claudia Giehl We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our FFB Operational Resilience team and feel like you’re part of something bigger. Operational Resilience : The Team Operational Resilience is a 1st LoD Team centrally managing operational risk related regulatory requirements that need to be met by the Business. This said, we Translate regulatory requirements into Guidelines and Procedures Define, shape and coordinate processes according to regulatory requirements Oversee the process landscape with end to end view Consult the business and run process analysis to increase efficiency and improve customer experience Guide the business with risk & control related activities Maintain central registers & hubs Manage annual review of regulatory documentation We focus on the following topics: Business Continuity Management Risk Management Documentation Contract Management End User Computing Information Security Records Management Data Protection About your role : In your role as Operational Resilience Manager you will be in contact with all business units and run analysis and assessments with the teams based on standardized templates and procedures. It will also be your responsibility to manage annual reviews, consult the business and maintain central hubs & registers. Business Continuity Management (BCM) : Perform Business Impact Assesements with the business units and other BCM related activities Capture BCM plans and support the annual review Support the annual test plan End User Computing (EUC) : Consult the business units with EUC assessments and perform periodic controls to ensure compliance Information Security (IS) : Support the annual review of protection requirements analysis based on our process landscape Support the update of the information register and other IS related 1st Line activities Records Management & Contract Management : Provide guidance to identify records Support annual reviews and data deletion processes Manage the contract hub (central storage of contracts) Documentation : Develop new 1st Line procedures, guidelines and templates Maintain the process landscape About you : You will be the perfect fit for this new role in our Operational Resilience team if : you have a good understanding of regulatory requirements according to MaRisk, BAIT and GDPR and you enjoy supporting the business in the related activities to foster our operational resilience. You should have strong organisational skills, enjoy working with the teams and communicate well. You like to be the helping hand to guide the business through regulatory required activities. You have a background in Risk Management, Business Continuity or Information Security. A minimum of 2 years of professional experience in Risk Management, Business Continuity or Information Security A professional banking qualification or experience in financial markets Strong organisational skills Experience in supporting and training business units You like to be accurate to manage control activities You communicate well Extensive knowledge of MS Powerpoint, Excel and Word as well as MS SharePoint Fluent German and English language skills Feel rewarded : For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com. Please note we are committed to providing equal opportunities to all candidates, regardless of background or identity. We value diversity and strive to create an inclusive environment where every individual can thrive and contribute with their unique skills.