1 week ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
We are HCLTech, one of the fastest-growing large tech companies in the world and home to 225,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be. If all this sounds like an environment you’ll thrive in, then you’re in the right place. Join us on our journey in advancing the technological world through innovation and creativity.
Responsibilities:
* Primary role/ responsibility for this role is to understand customer requirements about their SAP Landscape and facilitate solutions, technical services with alignment of SAP backend support (TechOps) team on SAP RISE Platform.
* dCEM is primary SPOC for RISE customers and will engage with customers on regular basis to provide guidance about their SAP Landscape functioning OR any maintenances (planned/ unplanned)
* DCEM team member works very closely with SAP IAE, CAA, TSM, CDM teams to ensure Customer has all necessary guidance, information needed for their SAP Landscape functioning & planning (Refer detailed Roles & Responsibilities below)
* SAP RISE Platform offers all latest SAP Technologies (Products) with options for customer to select their own Hyperscaler (AWS, Azure or GCP).
* Technical expertise in SAP Basis area with minimum of 5+ years of experience.
* 2+ Cloud knowledge (e.g. through Solution Management, Consulting and/or Delivery Program management).
* Good understanding & hands-on experience required in S/4 HANA Application & HANA database.
* Experience in SAP Upgrade & Migration (OS/DB) is mandatory.
* Experience in SaaS products (Ariba, Salesforce, C4S etc.) integration with SAP Landscape is plus.
Qualifications:
* 7-12+ years of experience in SAP dCEM
* German and English skill set at least on B2 level.
____________________________
We promote equal opportunities for all employees, regardless of their cultural and social background, gender, disability, age, religion, beliefs, and sexual identity. We give priority consideration to severely disabled applicants and those of equal status in the case of equal suitability.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Information Technology
* Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at HCLTech Germany by 2x
Sign in to set job alerts for “Customer Engagement Manager” roles.
(Senior) Strategic Customer Success Manager (m/f/d)
(Senior) Strategic Customer Success Manager (m/w/d)
Manager Customer Experience & Operations (m/w/d)
(Senior) Customer Success Manager (all genders)
Customer Success Manager – Growth & Expansion (m/w/d)
Customer Success Manager (all genders) - up to 100% REMOTE possible
Customer Success Manager - AI Platform (f/m/d)
Customer Success Manager - AI Platform (f/m/d)
Customer Success Manager - AI Platform (f/m/d)
Customer Success Manager- Agencies (m/f/d)
(Senior) Customer Success Manager (all genders) | Logistics
Customer Success Manager E-Commerce (m/w/d)
(Junior) Customer Success Manager:in - Remote (m/w/d)
(Junior) Customer Service Manager:in - Remote (m/w/d)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr