A global leader in specialty chemicals and with myriad opportunities for you to develop and grow. CRM Application Manager (m/f/d)Location: Platform Development & ArchitectureBuilding the CRM application according to the architectural frameworkDefining and maintaining system configuration and technical documentationDeveloping CRM dashboards, processes, and reports tailored to business needs
Data Integration & GovernanceIntegrating data from SAP S/4HANA in the applicationEstablishing data governance, quality assurance, and harmonization processes while ensuring secure and compliant data access
Service Build-Up & OperationContributing to the definition of the operating model for the reporting platform (roles, processes, service definitions)Collaborating within a small internal team to support platform operations as well as ensuring application scalability, performance, and maintainability
Stakeholder EngagementCollaborating with business stakeholders to understand reporting needsLeading workshops, training sessions and enablement activitiesAligning reporting strategy with business and IT goals while continuously improving operating and reporting capabilities based on user feedback
With this profile you convince us - if you hold a bachelor's or master's degree in IT, project management, or a related field, bring at least seven years of professional experience with Microsoft Dynamics CRM (Sales), and have a strong background in managing complex, international CRM initiatives. Excellent English skills, written and spokenProven experience in project management, including the coordination of team members across different time zonesVery good knowledge of Microsoft Office applicationsOutstanding communication and stakeholder management skills
a comfortable working environment where everyone knows each other personally and exchanges views, as well as short information and decision-making pathsan excellent environment for implementing your ideas paired with constructive openness to new developments and other ways of thinkingmodern pension schemesflexible working hours with options to work partially remotelyvery attractive development opportunities in a globally active and growing group of companies
With more than 8,000 employees, the ALTANA Group achieved sales of over 3 billion euros in 2024. Discover your career plus in specialty chemistry. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.