Swissport is the world’s leading provider of ground handling services – and we are looking for a senior leader to take our operations into the next level. You will advise the CEO on key operational insights as well as provide coaching to employees.
Responsibilities
* Produce annual operation forecasting report and strategy
* Full accountability for operational excellence in Frankfurt am Main
* Lead and develop station management and coach the next generation of leaders
* Ensure the highest standards in safety, quality, and efficiency
* Full P&L responsibility: from budgeting to profitability
* Build and maintain strategic relationships with airlines, airports, authorities, and internal stakeholders
* Continuously optimize processes and drive KPI performance (productivity, OTP, customer satisfaction)
* Drive business growth through customer retention and new opportunities
* Champion a culture of continuous improvement and operational innovation
* Act as a trusted partner to the CEO and senior leadership team in driving regional strategy
Qualifications
* Extensive experience in senior operations roles, ideally in aviation or logistics
* Proven track record in P&L responsibility and process optimization
* Strong leadership skills: able to inspire teams and build trust at all levels
* Skilled in working with unions and works councils
* Solid financial acumen and results-driven mindset
* Fluent in German and English
* Excellent stakeholder management and communication skills
* Ability to thrive in a fast-paced, multicultural environment
What we offer
* A key leadership role within a global market leader
* The opportunity to shape operations across an entire region
* Collaboration with a dedicated leadership team and global decision-makers
* An environment where innovation and continuous improvement are encouraged
* A culture that values leadership, accountability, and professional growth
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