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We are looking for a passionate and enthusiastic Client Manager (Key Account Manager) for our Enterprise sales team North. As part of our B2B Sales organization, you will take responsibility for a defined set of strategic enterprise accounts in the Northern Germany (spanning from Frankfurt to Hamburg to Berlin).
Your focus will be on building strong, long-term partnerships with senior decision-makers (C-Level, business unit and department leaders) and jointly identifying opportunities across the entire Lenovo portfolio from Intelligent Devices (e.g. PCs, notebooks) and Smart Infrastructure (e.g. servers, storage, networking) to value-adding Services Solutions (incl. AI). Supported by internal stakeholders such as Inside Sales, technical experts, and cross-functional teams across different solution areas, you will have the whole portfolio of Lenovo products, services and software at your disposal to design the right solution to solve our clients most complex business problems.
In this role, building trusted relationships means being present where it matters whether remotely or in person. You understand when proximity drives impact and use your presence strategically to engage, advise and support your customers in the best possible way.
You are a leader aligning customer strategy with Lenovos capabilities, gaining and sharing expertise in vertical markets, and developing a deep understanding of the technologies that will generate future, tangible opportunities.
What You'll Be Doing
* Sales Activities: Operate in a face-to-face (F2F) function and be responsible for sales activities for dedicated customers within a defined territory. Retain existing customers and expand our footprint within these strategic accounts. Sell the complete Lenovo product portfolio by taking individual customer requirements into account. Being responsible for driving growth of revenue, margin, share of wallet and customer Experience (CX) within assigned accounts. Documentation of sales activities in MS Dynamics.
* Customer Partner Engagement: Proactively work with decision-makers at our clients and team up with business partners to serve our customers in the best possible way.
* Customer Relationship: Own the relationship entirely with the customer. Identify, qualify, drive, and close customer opportunities on all relevant stakeholder level in alignment with business units. Maintain customer relationships via phone and F2F meetings and interlock with Lenovo Business Partners. Efficiently lead respective supporting functions to succeed in customer situations.
* Team Collaboration: Act as a territory leader, working collaboratively with the territory-aligned Account Manager and Inside Account Managers for Workplace as well as expert sellers from other business units (e.g. for Infrastructure or Services) to manage all sales activities.
* Product Knowledge: Know Lenovos full portfolio to help the customer achieve their goals by understanding their strategies and requirements.
* Project Involvement: Involve the expert sellers in potential XaaS (TruScale) or infrastructure projects (ISG).
* Demand Planning: Responsibility for workplace demand planning, outlook forecast planning and reporting in appropriate tools. Documentation of sales activities in MS Dynamics.
* Brand Ambassador: Represent Lenovo with professionalism, integrity and a deep customer-first mindset
What You'll Bring
* Proven track record of successful minimum 7 years sales experience in the IT industry
* Experience in strategic B2B account management
* Confidence to operate at C-level and lead strategic conversations
* Good knowledge of the commercial PC Market, infrastructure, endpoint and service-based offerings and of Supply Chain Management
* University degree in business administration, information technology or similar subjects
* In-depth knowledge of sales processes and management techniques
* Strong business acumen, understanding customer business, industry trends, and competition
* Familiarity with Lenovo strategies, offerings, and technologies
* Expertise in building relationships to understand customers' business goals
* Fluency in German and English (written and spoken)
* Excellent presentation skills and proficiency in MS Office Teams
* Strong problem-solving skills: analyze complex situations, anticipate issues, assess risks and opportunities
* Creative in developing new approaches and solutions
What You'll Get
* Employee Share Purchase Plan
* Employee Assistance Program, e.g., for health, legal financial consultancy
* Pension Plan
* Meal Allowance / Lunch Vouchers
* Internal E-learning Development Platform Available for Employees
* Specialized Development Trainings (based on nomination process)
* Employees Groups (LGBT+, WILL, etc.)
* Opportunity to Join/Create Employees Groups (inclusivity, well-being, sports, volunteering, charity, etc.)
* Job Rad (Bike Leasing)
* Smartphone + 3 Sim Cards for Mobile Working
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At Lenovo we are proud to be an equal opportunity company. This vacancy certainly applies for people with disabilities, too.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.