BUSINESS ANALYST COO STRATEGIC EXECTUTION TEAM The team The COO Strategic Execution Team is dedicated to delivering change projects across the COO organisation.
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Most projects involve material transformation of the operating model across multiple locations, whether implementing new technology, improving processes or changing the organisation design.
The role The key responsibilities of the role include: Support the confirmation / build out of the Operating Model following a Top Down Approach Level 1 : high level view of the processes and gap analysis Level 2 : Create a summary diagram for each process highlighting which teams are involved, and which manual activities are performed Level 3 Swim lane process flows for high priority manual processes and high volume exceptions Level 4 : Create detailed procedural documents for all key business processes Work closely with the Operational Readiness team to ensure the Operating Model is understood across all NT locations Business analysis and gathering and documenting requirements As subject area expert, provides comprehensive, in-depth consulting and leadership to team and partners at a high technical level Risk and issue identification and escalation to the programme Build strong working relationships with own work stream team, programme resources and the client Strategic in developing, implementing and administering programs within functional areas Partner with Programme Management to ensure all aspects of Operating Model are tracked and risks mitigated and escalated where required Management of business readiness risk, ensuring effective definition, documentation, escalation and mitigation of risks pertaining to business readiness for key transformation activity Represent Operating Model in required client forums ensuring that there is continued linkage between the client and business units The successful candidate will demonstrate the following: Experience Strong understanding of the financial services industry, including operating models, systems landscape, and end-to-end process and data flows.
Proven experience supporting complex transformation initiatives across process, technology, and organisational change in global environments.
Ability to assess current state operations, identify gaps, and design scalable target operating models aligned to strategic objectives.
Business Analysis and Technical Capability Advanced analytical capability with a structured approach to problem solving, translating business requirements into actionable deliverables.
Strong data analysis skills to support decision-making, quantify impacts, and validate outcomes.
Solid understanding of system architecture, interfaces, and integration concepts.
Stakeholder Engagement and Communication Ability to build and maintain strong relationships across programme teams, business units, and clients.
Confidence to challenge constructively and influence senior stakeholders.
Strong facilitation and communication skills across technical and non-technical audiences.
Risk, Governance and Control Ability to identify, assess, and manage risks, issues, and dependencies with appropriate escalation.
Strong awareness of governance frameworks and regulatory considerations.
Experience supporting business readiness and risk mitigation planning.
Delivery and Value Focus Results-oriented mindset focused on delivering measurable business outcomes.
Ability to define and track business benefits aligned to transformation objectives.
Capability to manage competing priorities while maintaining delivery quality.
Personal Qualities Collaborative, adaptable, and able to work across global teams and time zones.
Resilient, disciplined, and proactive in identifying issues and solutions.
Continuous improvement mindset with a focus on innovation and optimisation.
Professional, credible, and able to influence stakeholders at all levels.
Please send your application including a cover letter and a detailed CV to or contact us directly at for further information. xniyctf
Your application will be treated in strict confidence.