Samsung SDS Smart Logistics (part of the Korean multinational Samsung Group) was founded in 2012 and is one of the fastest-growing logistics service providers worldwide.
As an innovative logistics service provider, we offer our customers optimized logistics solutions as well as consulting services in the field of Supply Chain Management (SCM), based on our in-house platform Cello. Samsung SDS Smart Logistics operates in 40 countries worldwide and employs more than 4,500 logistics experts.
For our location in Korbach, we are looking to fill the position of Warehouse Administrator / SAP Key User at the earliest possible date.
Responsibilities
* Preparation and assignment of warehouse orders to warehouse staff and tracking of processing status
* First point of contact via phone or email for clients, customers, customer IT departments, freight forwarders, and on-site first contact for drivers (trucks and parcel service providers)
* Posting of inbound and outbound transactions in the warehouse management system SAP EWM
* Archiving of shipping documents
* Participation in regular stock checks and inventory counts
* Preparation of KPIs for daily coordination (previous day review, order situation for upcoming days)
* Tracking and responding to customer inquiries and complaints
Various administrative tasks, including:
* Acting as first-level support contact for operations in case of WMS-related issues
* Control and monitoring of daily system postings
* Participation in the improvement of business processes and/or systems (SAP EWM – Extended Warehouse Management) with a focus on increasing efficiency
* Collaboration with warehouse controllers as well as outbound and inbound teams
Requirements
* Commercial vocational training, e.g. in logistics services and warehouse management, or a comparable qualification
* Good knowledge of goods receipt, storage, picking, packing, staging, and shipping processes
* Strong organizational skills and a high sense of responsibility
* Reliable and independent working style
* Flexibility, team spirit, and resilience
* Good knowledge of common MS Office tools (Word, Excel, Outlook, etc.)
* Experience with warehouse management software (preferably SAP EWM or other WMS systems) and a good understanding of IT systems in an operational environment
* Good communication skills in German and English are desirable
* Successfully completed degree in Business Administration, Computer Science, or a comparable qualification
* At least 3 years of relevant professional and/or project experience
* Very good command of German and English
* High level of initiative and strong analytical skills
* Solution-oriented, hands-on working approach