Asset Management - Associate
My client, a global real estate firm, are seeking a hands-on Operations Manager who will serve as the primary point of contact for all tenants and on-site activities. This key role will lead both property management and facility management functions, ensuring seamless operations and exceptional service delivery. As part of our German Asset Management team, reporting directly to the Senior Asset Management leadership, you will play a critical role in delivering operational excellence and contributing to the long-term value creation of our portfolio. You will be a driving force behind the execution of strategic asset plans, ensuring the highest standards of tenant engagement and building performance.
Key Responsibilities
* Lead the day-to-day operations of the asset, managing all property and facility management activities
* Act as the main contact for all tenants, maintaining excellent relationships and ensuring smooth on boarding for new occupiers
* Oversee the transition from development or construction phases into full operational use
* Develop and implement strategies to enhance operational efficiency, tenant satisfaction, and asset value
* Conduct annual performance reviews of service providers, ensuring accountability and service excellence
* Prepare presentations, reports, and approval documentation for internal stakeholders, corporate boards, shareholders, and lenders
* Collaborate with internal teams and external advisors to deliver high-quality outcomes
* Work within a flat team structure that promotes ownership and direct collaboration with senior leadership
* Engage with teams across Germany, London, and Luxembourg, supporting international asset and investment strategies
Essential Skills & Experience
* 5-7 years of experience in the German real estate market in asset management or a similar position
* Commercial real estate exposure, ideally across office
* Fluency in German and English