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German-speaking customer support agent for igaming company in malta

Köln
Next Job Abroad
Agent
Inserat online seit: Veröffentlicht vor 12 Std.
Beschreibung

Work in iGaming. Live internationally. Build a real career. This is not just another customer support job. This is an entry point into one of Europe’s fastest-growing digital industries. We’re looking for a German-speaking Customer Support Agent to join an international iGaming company where customer experience, tech, and online entertainment meet. If you want a job where you learn fast, grow fast, and work in a truly international environment — keep reading. Why this role is more than “support” Customer Support in iGaming is where you learn how the whole business works. You’ll gain experience in: ✔ Digital platforms & online services ✔ Payments, accounts & security ✔ Player behaviour and customer psychology ✔ Handling sensitive and complex cases ✔ Working with multiple internal departments Many careers in Fraud, Compliance, Payments, VIP, CRM or Team Leadership start right here. What your days will look like You’ll help customers via: Chat Phone Email You’ll support them with: Account questions Product and service issues Technical situations General inquiries You’ll also: Document customer cases carefully Identify patterns and recurring issues Share market feedback and customer insights Help improve internal systems and processes Work closely with management and other departments This is a fast-moving environment where problem-solving and communication matter every day. Requirements Fluent German (spoken & written) Good English At least 1 year of customer support experience Interest or understanding of the gaming / digital entertainment industry Comfortable working shifts (weekdays & weekends) You stay calm under pressure You like teamwork in international environments Mindset, communication skills, and responsibility are key. Benefits Career growth you can actually use You’re not stuck in one lane here. You’ll be in an environment where you can grow into: Specialist roles Senior support Operations Compliance & risk Commercial or product-related roles This industry values internal mobility and hands-on learning. The international experience Working in iGaming means: - Multicultural colleagues - English-speaking work environment - Modern digital industry - Fast career learning curve - A social, team-driven workplace It’s a stepping stone many people use to build an international career. What you get Competitive salary Benefits package International company environment Supportive, team-oriented culture Real responsibility from day one Multiple career paths inside the company This role is perfect if you want: A fresh professional chapter International work experience A fast-paced environment A career path, not just a job

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