Aufgaben, Kompetenzen und Verantwortung
* You will, together with Colleagues from all over Europe, steer 1:1 comm activities across the European markets, with focus on Legendary moments and with the goal to ensure a consistent approach along the Customer Journey.
* You will oversee 1:1 campaign operations performance and will be responsible to steer third party agency on a European level for this domain.
* You will exchange regularly with the Customer Journey Managers in the Markets to gather inputs and requirements and to showcase measures, results and insights.
* You will define measures and action plan to boost Services 1:1 communication via all the channels for the European Markets.
* You will steer loyalty programs across Europe, with the aim to reach an optimized and harmonized approach among the Markets, creating synergies and a consistent approach towards the customers, in close cooperation with our central function.
Fachliche Anforderungen
* Studies in business administration, business analytics, computer science or related subjects, with a specialization in marketing, media or consumer research.
* Relevant practical experience in customer relationship management, customer experience management or digital marketing.
* Expert knowledge in campaign automation tools mandatory.
* Proven track-record on high-scale campaign automation in a major industry (preferable e-commerce, automotive, telecommunication).
* A customer-focused and quality-oriented attitude combined with analytical skills.
* Ability to present results clearly to all types of audiences in both written and oral communication.
* Languages: English fluent, German a plus but not mandatory.
Arbeitgeberleistungen / Unternehmensangebot
* Interessante Herausforderungen in einem mittelständischen Motorsportunternehmen mit Tradition
* 30 Tage Urlaubsanspruch
* Attraktive Konditionen mit unbefristeter Anstellung
* Zuschuss zur Rentenvorsorge
* Corporate-Benefits-Programm, Rabatte bei namhaften Onlineshops und Dienstleistern
* Bike-Leasing zu günstigen Konditionen
* Bahn ticket
* Wellpass
* Team- und Firmenevents sorgen für ein gutes Arbeitsklima
Kontaktdaten für Stellenanzeige
Holzer Human Resources GmbH
Gutenbergstraße 21
D-86399 Bobingen
Telefon +49 82 34 9696-120
eMail: bewerbungen(at)holzer-gruppe.com
www.holzer-gruppe.com