What You'll Do:
Criteo Retail Media is the rising star of the Criteo portfolio. The DACH market shows double-digit growth which is why we are growing the team.
Our Retail Media solutions allow eCommerce sites to generate advertising revenues from consumer brands and sellers. Brands and Sellers have their ads displayed at the end of the customer journey, close to the actual sale. They can tap into the retailers audiences and digital properties to carry personalized and relevant messages to the shopper. As (Senior) Client Success Manager in the DACH Enterprise team your tasks will include (but are not limited to) :
1. Manage existing relationships with leading retail eCommerce players in DACH & MEA, with the aim of building/growing strong partnerships
2. Ensure client retention / satisfaction and grow inventory and yield
3. Moderate all business discussions with the client with the support of technical, demand or legal teams, around contract, product integration and sales
4. Run thoughtful, data driven Quarterly Business Reviews
5. Aim to overachieve quarterly business targets
6. Persevere and think big picture
7. Play an ongoing role as an evangelist for Retail Media
Who You Are:
8. Native-level German with full professional fluency in English
9. Proven digital media / AdTech experience, ideally highly familiar with online performance business and/or eCommerce (e.g. consumer electronics / general merchandising retailer) and/or AdTech provider (DSP, SSP, DMP)
10. Passionate about becoming the trusted advisor of key accounts, listening to client’s needs and creating and selling tailored offers aligned with internal priorities
11. Experience in working and delivering strong results in a dynamic team environment
12. Combination of strong negotiation and influencing skills with an ability to persuade at all levels, both internally and externally
13. Sense for business opportunities when it comes to upselling or opening new opportunities
14. Proven experience in working effectively across cross functional groups such as technical, sales, marketing, legal, product teams
15. Motivated and resourceful problem solver