The Store Supervisor contributes to the achievement of the store’s profitability and key performance indicators by providing customer service aligning with UA service model and accomplishing operational excellence. The Store Supervisor serves as a coach and mentor to other teammates within a defined delegation of responsibility. This role also serves as the go-to leader in the absence of the Assistant Store Manager and may have closing and opening responsibilities.
Sales & Omni
Supports in driving sales and retail/omni -channel KPI target achievement.
Supports in training teammates to provide a service/selling culture unique to Under Armour.
Uses advanced functional expertise to drive sales and customer loyalty in designated area of responsibility.
Partner with store leadership to maintain standards covering merchandise and floor sets.
Adhere to Loss Prevention policies and advise store leadership of unusual internal or external activity.
Communicate teammates accidents/injuries to store leadership immediately.
Communicate clear priorities, sales and KPI targets to sales teammates to achieve target.
Maintain and support store safety standards and communicate concerns to store leadership.
Support UA strategies to drive sales and operations; observe sales trends and advise store leadership of opportunities.
Support store and regional leadership teams and local HR during onboarding and continuous training.
Lead/Support a Division of Responsibility (DOR) to assist with theoverall efficiency of the store. (Athlete Experience, Merchandising, Brand, Operations), if applicable
Fluent in local language and basic verbal English skills
Knowledgeable of store operations, visual merchandising, stock room, risk management & safety
Knowledge and understanding of employment laws including compliance with federal, state, and local requirements
Ability to freely access all areas of the store; Benefits & Perks
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law.