OpenText – The Information Company
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
Principal Solutions Consultant – Germany
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in driving Customer Communications Management and Digital Experience.
Digital Experience (DX) is the new marketing battleground. In fact, 89% of companies plan to make Digital Experience their number one area of competition by next year. Upgrading customer experience capabilities helps companies unlock new revenue streams, bolster existing ones, attract and retain customers, and reach new segments—all while driving higher conversion and engagement.
The Opportunity
OpenText enables the digital world as the global leader in Enterprise Information Management, both on premises and in the cloud. We embrace all things digital and are committed to being the best place to work for our employees in over 140 locations around the world. We obsess over our customers to ensure they are wildly successful in embracing the Digital World.
We have an opportunity for a Principal Solutions Consultant in our Digital Experience (DX) business unit. The Principal Solution Consultant is a core member of the OpenText DX Sales team, working together to identify and develop revenue opportunities within the OpenText DX Customer and Prospect base. This will involve analyzing complex customer requirements and providing a compelling, unique value proposition to the customer, which leverages one or more solutions from the OpenText DX portfolio (Web Content Management, Digital Asset Management, Customer Communication Management, Workforce Optimization and Customer Journey Mapping).
You will be responsible for helping the customer visualize the value proposition by building out customized demonstrations of OpenText DX products and solutions and delivering technology and business level presentations to technical, business and management-level audiences.
You Are Great At
Delivering tailored presentations and demonstrations to both a business and technical audience
Leveraging different presentation techniques like whiteboard, PPT, storytelling, etc.
Orchestrating successful Proof of Concepts
Addressing responses to RF(X) responses
Creating Need: utilizing experience from case studies, ROI studies and other assets
Proactively engaging in continuous self-learning, both deeper into single technology and across other technologies
Understanding who OpenText DX competitors are and some level of understanding of their offerings
Designing comprehensive solutions architecture based on customer requirements
Understanding solutions in the OpenText DX portfolio at a high level and being able to articulate and present the bigger picture
Solid expertise in CCM preferred and developing knowledge of Customer Experience Management
Taking full responsibility for customer focused activities, seeking input from the various parties involved and making sure deadlines are met
Adequately managing multiple engagements to ensure all deadlines are met and customers are serviced in a timely manner
Ability to communicate the value of the solution in terms of financial return and impact on customer business goals
What It Takes
Minimum of 7 years of field experience as a presales or sales engineer
German and English language (proficient)
Strong experience in multiple Customer Communications Management technologies, DAM and multi-channel
Ability to communicate the value of the solution and impact on customer business goals
Solid working knowledge of cloud computing strategies, business models and issues
Ability to travel as required
At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
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