Customer Service Representative - Sales
We are seeking a highly motivated and results-driven individual to join our team as a Customer Service Representative - Sales. As a key member of our sales team, you will be responsible for providing exceptional customer service, building relationships with current and future customers, and driving revenue growth.
About the Role
In this role, you will work closely with our customers to understand their needs and preferences, and provide personalized solutions to meet their goals. You will also analyze and strategize on how to manage and upsell accounts, identify new business opportunities, and develop effective sales strategies to drive revenue growth.
Responsibilities
* Provide exceptional customer service to commercial, public sector or consumer customers
* Analyze and strategize on how to manage and upsell accounts
* Contact existing customers in your portfolio for a consultation
* Work in a target-driven environment with individual sales targets along with being a part of a larger sales team
* Problem solve and consult with clients to provide the best-selling solution for their advertising campaigns and encourage them to try new marketing strategies
Requirements
To succeed in this role, you will need:
* Verbal and written bilingual proficiency in both German minimum B2+/C1 level and English minimum B2 level
* Sales aptitude and goal orientation
* Computer savvy
* Reside in or able to relocate to the Krakow area
Benefits
We offer a range of benefits to support your personal and professional growth, including:
* A partial language course reimbursement program as well as a tuition program for sales courses and studies
About Us
We are a dynamic and family-friendly company that values diversity and inclusivity. We strive to reflect the communities we serve by delivering amazing service and technology, and making sure all our employees feel valued and comfortable being their authentic selves at work.