Service Line Operations Manager (m/f/d)
In Germany - Berlin| Bonn | Cologne | Frankfurt/Main | Hamburg | Munich
Elevate is Simon-Kucher’s service line fordigital, data-driven, and transformational projects. In recent years, it hasbecome an integral part of our consulting portfolio across all sectors andindustries by bringing deep expertise in: Advanced Analytics, Technology Strategy Advice, Customer Experience, Strategy & Transformation
With its interdisciplinary and innovative setup,Elevate plays a critical role in the firm’s growth. To support this ambitionand maintain operational excellence, we are looking to hire a Service Line Operations Manager for the Elevate leadership team.
What makes us special:
* Advance your career with exciting professional opportunities in our thriving company with a startup feel
* Voice your unique ideas in a corporate culture defined by our entrepreneurial spirit, openness, and integrity
* Feel at home working with our helpful, enthusiastic colleagues who have great team spirit
* Broaden your perspective with our extensive training curriculum and learning programs (e.g. LinkedIn Learning)
* Speak your mind in our holistic feedback and development processes (e.g. 360-degree feedback)
* Enjoy our benefits, such as hybrid working, daycare allowance, corporate discounts, and wellbeing support (e.g. Headspace)
* Unwind in our break areas where you can help yourself to the healthy snacks and beverages provided
* See another side of your coworkers at our frequent employee events and highly anticipated World Meeting and Holiday Party
How you will create an impact:
As Service Line OperationsManager, you will act as a force multiplier tothe Elevate partners. Your role is both strategic and hands-on andincludes:
* Acting as a central interface between Elevate and our Central Functions (e.g. HR, Marketing, Knowledge, Finance)
* Driving internal coordination, prioritization, and communication across Elevate teams and initiatives
* Developing, implementing, and improving processes, standards, and internal systems
* Preparing and managing regular reporting on Elevate-specific KPIs
* Supporting the targeted roll-out of Elevate specifically in Healthcare and Life Sciences, ensuring alignment across regions and functions
* Enabling further penetration of Elevate capabilities into additional divisions
* Driving strategic initiatives, such as Elevate-wide training paths, recruiting campaigns, or best practice sharing
* Serving as a trusted advisor to Elevateleadership on cross-functional initiatives
About you:
We are lookingfor someone who thrives in a dynamic, high-impact environment and brings:
* An excellent university degree in economics, psychology or a similar field of study
* 3–5 years of experience in consulting, digital business building, or internal business operations
* Experience in a professional service setting is a strong plus
* A strong understanding of digital or data-driven topics gained in a professional service setting is a strong plus
* Experience managing complex projects or internal initiatives across multiple stakeholders
* Strong interpersonal and communication skills – you will work closely with partners and teams across the globe
* A pragmatic, structured, and entrepreneurial mindset
* Business fluency English and German language skills
* High proficiency in MS Office (specifically PowerPoint and Excel) and ideally experience with dashboards (PowerBI) and other reporting tools (SAP)
Have we sparked your interest? Simply click the 'Apply now' button to submit your application. Please note that, for data protection reasons, we cannot accept applications via email.
Would you like to learn more about us and our company culture? Click here to watch our recruitment video.
About Simon-Kucher
Simon-Kucher is a global consultancy with more than 2,000 employees in 30+ countries.
Our sole focus is on unlocking better growth that drives measurable revenue and profit for our clients. We achieve this by optimizing every lever of their commercial strategy – product, price, innovation, marketing, and sales – based on deep insights into what customers want and value. With 40 years of experience in monetization topics of all kinds, we are regarded as the world’s leading pricing and growth specialist. www.simon-kucher.com
We believe in building a culture that embraces diversity, equity, and inclusion, creating an environment in which our people feel valued, are able to be themselves and feel their contribution matters. If we get that right, remarkable things will happen; people will grow faster, innovate, feel valued, and create better outcomes for everyone – our people, our clients and, of course, our business.
Your personal contact:
Charlotte Sever
recruitment.germany(at)simon-kucher.com
Please submit your application exclusively via the “Apply now”-button!
Better growth starts here. With you.