BCIC Swiss GmBH | Best Connect International Company is looking for a Service Delivery Manager in Germany. .
Responsibilities
▪️ Manage service delivery and ensure SLA compliance
▪️Lead incident, problem, and change management processes
▪️ Coordinate with internal teams, stakeholders, and vendors
▪️Monitor service performance and drive continuous improvement
▪️ Support service transitions and uphold ITIL standards
Requirements
▪️Valid permit to work in Germany
▪️Fluency in German & English
▪️ Experience in service management
▪️ Strong knowledge of ITIL/ITSM
◾ Excellent communication and stakeholder management skills
Salary : Negotiable
Interested candidates are encouraged to apply or share this opportunity.
Apply to- fahmida.tithi@bcic-swiss.com along with WhatsApp Number .