The Company
Sun Nuclear, a Mirion Medical company, provides innovative solutions for Radiation Therapy and Diagnostic Imaging centres. Our mission is to enable healthier lives by improving the avoidance, detection and treatment of cancer. More than 5,000 cancer centres worldwide rely on us for independent, integrated Quality Management. With a focus on ongoing support, we aim to ease technology adoption, enhance workflows and improve outcomes – so that healthcare providers can achieve real results for Patient Safety.
The Role
Are you a medical physicist looking to transition from a hospital or clinical setting into the medical technology industry?
We are seeking a Clinical Application Physicist to provide expert clinical support and training to customers in hospitals and cancer centres in the EMEA region.
In this role, you will bridge the gap between medical technology and clinical practice, helping healthcare professionals optimize the use of our advanced solutions in patient care.
This position is full-time, based in the Germany. The ideal candidate will work largely remotely, which will require a dedicated home-office space and the ability to regularly travel (up to 60% travel) to hospitals and clinics in the EMEA region.
Key Responsibilities
The Clinical Application Physicist responsibilities include, but are not limited to:
* Responding to customer product inquiries via telephone or in written internet-based email or chat sessions
* Resolving customer concerns raised during operation, maintenance, product application or compatibility matters
* Performing daily customer-centric activities demonstrating expert technical product knowledge with interpersonal skills
* Providing high performance customer support during on-site installation, training, PMI’s as well as overseeing any necessary diagnoses, troubleshooting of systems
* Serving as company liaison with customer on administrative and technical matters for assigned projects
* Collaborating with clinical physicists to provide customized high-level technical training when required
* Identifying customer needs and determines internal resources needed for resolution
* The position requires a wide range of skills including mechanical, electrical, networking, software, and/or physics process areas.
* Providing product feedback and work with global peers to align on best practice and processes
* Attending conferences and trade shows as needed
* Performing other related duties as assigned or requested occasionally
The Person
The key skills & qualities of the Clinical Application Physicist are:
* BSc. or MSc. in Medical Physics, Dosimetry, or related discipline
* Clinical experience in Radiation Therapy is an advantage.
* Technical training/education/support experience in a professional or academic environment is an advantage
* Excellent written and verbal communication skills. Strong presentation skills (ability to effectively talk to a group via phone/remote meetings/face-to-face)
* Strong technical aptitude, experience of web-based applications, comfortable with learning technologies and industry standards
* Self-motivated, organized and detail oriented, and possess strong time management skills.
* Able to manage many work streams simultaneously.
* Willingness to travel up to 60%
* Based in the Netherlands.
* German and English are mandatory, while French and Dutch are advantageous.
Offer
Our employees make the difference. And that's why we offer you as the Clinical Application Physicist:
* A competitive salary and benefits package
* The opportunity to be part of a committed, cooperative and friendly team that will challenge and promote you.
* A thorough induction and actively supported in personal and professional development.
* An opportunity to develop a successful career in an innovative and expanding international company.