Administrative & Customer Service Assistant (m/w/d) – Munich
We are hiring an Administrative & Customer Service Assistant to support a growing German office within the medical device sector. This is a hands-on, varied role combining office administration, customer communication, and event/logistics support, working closely with an international team and medical professionals.
This position is ideal for someone early in their career, a working student, or a junior professional looking to gain practical experience in a regulated healthcare environment.
Salary = €30,000.00-€35,000.00 per annum 30 hours per week
What you will be responsible for
Office & Administration
Managing the shared email inbox and routing enquiries to the right contacts Maintaining databases and supporting daily office organisation Filing and structuring documents to ensure clear and accessible records Providing general administrative support to the team
Customer Service
Telephone and written support for customers and patients (German & English) Documenting customer requests and ensuring smooth internal communication Preparing and sending offers to patients Entering offline orders into internal systems Organising the collection and return of rental devices
Events & Logistics
Organising hotel bookings and airport transfers for guests Preparing and providing marketing materials for meetings and events
What we are looking for
Fluent German and English (written and spoken) Italian language skills are a strong advantage Confident user of MS Office (Word, Excel, PowerPoint) Strong organisational skills and ability to work independently Friendly, clear communicator who is comfortable speaking with customers Ongoing studies or initial professional experience are both welcome
What we offer
Flexible working hours Initial part-time contract with the option to move to full-time Insight into the day-to-day operations of a growing medical device company International working environment A varied role with real responsibility and learning opportunities
Location:
Munich (on-site)
Interested? Please apply with your CV.