Excited by the opportunity to build innovative digital retail banking products and services in a start-up environment, backed by one of the leading financial service providers worldwide?
Join us at JPMorgan & Chase Co. at our newest European hub for Chase bank, located in the heart of Berlin. In this exciting chapter of continued growth and expansion for Chase, we’re looking for passionate Complaints Management Specialists.
As a Complaints Management Specialist in our Banking Operations department, you will help us effectively resolve customer complaints and create an exceptional customer experience.
Experience in complaint management at a financial institution in the German-speaking market.
Completed banking apprenticeship or comparable education
Fluent written and spoken German and conversational level of English
Excellent written and spoken communication skills
Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.