CAPELLI SPORT is looking for a full-time Sales Assistant (m/f/d) to support our sales team in Ratingen.
As part of our Sales Operations Team, you will play a key role in ensuring the smooth execution and continuous improvement of our sales processes. You will monitor orders and delivery deadlines, coordinate internal workflows, and ensure that customer orders are processed efficiently. Acting as the interface between sales, marketing, logistics, and finance, you will make sure that all relevant information is available at the right place and time.
You will also serve as a point of contact for our Sales Managers and support them with quotations, order processing, and ongoing customer care.
In addition, you will handle administrative and organizational tasks, manage complaints, and contribute to the further development of internal processes — all with the aim of making our sales activities even more efficient and customer-focused.
Your Responsibilities as a Sales Assistant (m/f/d)
* Monitor orders, delivery dates, and goods distribution in close coordination with the sales team and customers
* Process, coordinate, and manage customer orders in the back office
* Create and maintain order-related documentation
* Independently handle complaints in a proactive, solution-oriented manner
* Support Sales Managers in preparing quotations, order processing, and customer service
* Perform various administrative and organizational tasks
* Actively participate in the coordination and optimization of internal processes
* Collaborate with other departments to ensure all customer requirements are met
Your Profile
* Completed vocational training in a commercial field
* Proficient in Microsoft Office programs
* Strong communication skills, quick comprehension, and a confident demeanor
* Detail-oriented and responsible working style
* Fluent in written and spoken German and English
* Motivated, open-minded, and a strong team player
What We Offer
* A varied and responsible role in a dynamic environment
* Comprehensive onboarding and training
* A secure and autonomous working environment
* Flat hierarchies and short decision-making paths within a young, agile team
* An international network of partner clubs in both professional and amateur sports
* Opportunities for professional and personal development
* A collaborative culture in a global business
* Direct contact and collaboration with professional clubs
* Attractive employee discounts
Interested?
We look forward to receiving your detailed application — including your earliest possible starting date — by email at daniela.vits@capellieurope.com
If you have any questions, please don't hesitate to contact us.