Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.
JOB PURPOSE
We are seeking a passionate and dedicated Store Manager (m/f/d) to join our dynamic team in our Prada Department Store in Oberpollinger in Munich. As a Store Manager, you will be the owner of the business, a Company Brand Ambassador and a business leader, accountable for overall store performance. To guarantee an extraordinary Client experience, being present on the sales floor, leading and supporting all activities to achieve store targets as well as to manage and coach the store team and to ensure succession plans and internal growth.
At PRADA, we are renowned for our unwavering commitment to luxury, style, and innovation. As one of the global leaders in the fashion industry, we are dedicated to delivering exceptional experiences to our esteemed clientele. Our brand represents a fusion of tradition and modernity, and our Client Advisors play a pivotal role in providing personalized service and creating memorable moments for our discerning customers.
RESPONSIBILITIES
1. Represent the Company on the local market, identifying new opportunities to increase customer footfall, attracts new Clients and builds a loyal relationship with the brand.
2. Be present on the sales floor, ensuring a proper approach and service to the Clients, foster the Omni Channel development through the team and ensure synergy and cooperation between front and back of house.
3. Drive and maximize sales performance, propose and develop business plans and meet the store-operating budget, controlling store expenses.
4. Foster a client centric mindset by developing and maintaining solid client relationships and guarantee excellent client satisfaction and the highest level of client service.
5. Promote an entrepreneurial and team spirit using effective communication, ensuring efficient organization and professional growth.
6. Mentor, train and coach your store team to exceed their KPIs and drive the business further.
KNOWLEDGE AND SKILLS
Several years’ experience in management role in luxury retail environment.
+2 years’ experience in leading and coaching a store team.
Business/Retail Management degree or equivalent is a plus.
Strong knowledge of important retail KPIs and luxury retail market
Deep focus on customer service mindset as well as organization and detail-orientation.
Ability to motivate, coach, train and develop the store team
Fluent spoken German and English expected
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.