Your mission
We are looking for you to join us as a Senior Quality Assurance Engineer (m/f/d) as soon as possible—either at our headquarters in Munich, in Berlin or Halle (Saale), in Sofia (Bulgaria), or remotely from anywhere in Germany.
As a Senior Quality Assurance Engineer (m/f/d), you will be responsible for ensuring and continuously optimizing the quality of our web-based platform using modern testing strategies, innovative automation solutions, and close collaboration with development teams.
The goal of this position is to ensure a seamless user experience through effective quality assurance measures, identify and resolve software issues early on, and establish sustainable processes for the long-term improvement of platform quality.
* Responsibility: You take ownership of quality assurance for our in-house developed platform, applying proven coding, design, and quality management methodologies to find the best solutions for QA challenges in software development.
* Strategy: You develop sustainable quality assurance concepts for our web-based platform through test planning, execution, implementation, and evaluation, building on our current QA strategy and continuously improving it.
* Improvement: You contribute your experience to the development and design of new features within your product team and share your knowledge in cross-functional formats.
* Team: You are an integral part of a product team composed of experienced product people and engineers, engaging in continuous knowledge exchange to improve our platform. Additionally, you work with the QA team to refine and advance quality assurance methods.
* Know-How: You bring expertise in modern IT applications, ensuring a future-proof, efficient, and scalable software solution.
Your skillset
* Education: You have a relevant qualification or a degree in mathematics, computer science, natural sciences, or engineering—or extensive professional experience.
* Expertise: You have a strong background in software development and QA engineering, with extensive experience in quality assurance for web applications. You also enjoy experimenting with innovative approaches to drive platform improvements.
* User-Centered Quality: You enjoy working with complex systems, empathizing with different user groups, and have a passion for quality assurance in software development.
* Collaborative Development: You thrive in cross-functional teams and actively participate in company-wide exchange formats such as hackathons or tech days.
* Communication: You communicate confidently in both German and English and bring a good sense of humor.
Your winning deal
* Your benefits: In addition to 30 days of vacation, we also offer you a job lunch allowance (€69 per month), a “Givve” card (topped up with €50 per month), discounts via “Corporate Benefits”, the option of leasing a JobRad, pension contributions (occupational pension & VL) and great team and company events.
* Your workplace: You will work in a flexible, hybrid model from one of our dog-friendly and modern offices and will have the opportunity to do “work from abroad” within the EU for 2 weeks a year (*only applies to employees with an EU passport)
* Your footprint: A position in a profitable company where you have the freedom and confidence to help shape it and work with us on the “future of work”.
* The values: We score highly with an open, authentic culture and a high-performing and humorous team that is already looking forward to making bold decisions with you and breaking new ground that will lead us to sustainable success.
* Your opportunity: From day one, you will have the opportunity to take on responsibility, drive innovation and develop the company and yourself together with a team of experts.
You made my day!
Das ist unser Motto, unser Name und unsere Mission: Mit unserer innovativen und marktverändernden Plattform geben wir bereits einer großen Anzahl von Menschen weltweit Zugang zu einer neuen, flexiblen und selbstbestimmten Arbeitswelt im CX-Universum und bieten gleichzeitig unseren Kunden einen komplett virtuellen und marktverändernden Kundenservice durch unsere SaaS-Software.
Seit 2016 sind wir die Experten, wenn es um technische Entwicklung und Innovation, Finden und Motivieren von Top-Talenten und virtueller Führung geht. Als Spezialist im Bereich Telekommunikation tragen wir die Leidenschaft für fortschrittliche und virtuelle Contact Center Lösungen über unsere vollständig inhouse entwickelte Plattform für sämtliche Aktivitäten im Bereich Contact Center.