ServiceNow HRSD Business Consultant
Location: Remote in Europe
Contract: Part-Time (2 days per week)
Duration: 4 months
Rate: Competitive (dependent on experience)
Our client, a global tech company, are hiring an experienced ServiceNow HR Service Delivery (HRSD) Consultant to support the enhancement and optimisation of their HR ServiceNow platform. This is a part-time remote contract role, ideal for a specialist who can work independently and deliver high-quality outcomes over a short-term engagement.
Responsibilities
* Configure, enhance and maintain the ServiceNow HRSD module in line with business needs.
* Collaborate with HR and IT stakeholders to gather requirements and translate them into functional solutions.
* Support process improvements within HR Service Delivery and Employee Centre Pro.
* Develop and manage workflows, service catalog items, case management and knowledge articles.
* Conduct system testing, user training and provide post-deployment support.
* Ensure all changes adhere to best practices and organizational governance standards.
Skillset
* Proven experience implementing and supporting ServiceNow HRSD.
* Strong understanding of HR processes and ServiceNow capabilities (case management, lifecycle events, employee center etc.)
* Experience with integrations, reporting, and dashboard creation within ServiceNow.
* Excellent communication skills and ability to work collaboratively with remote teams.
* ServiceNow certification (e.g. Certified Implementation Specialist – HRSD) highly desirable.
Reach out to ailsa@alldus.com for more information.
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