We're RaiseNow, and we're passionate about making charitable giving more cost-efficient, donor-friendly, and successful. Our technology is supporting organisations like Save the Children International, WWF, Amnesty, UNICEF, as well countless clubs and smaller charities. Join us on this mission as our new
Team Lead (gn) Customer Success
In this role you will empower your Customer Success team, consisting of 4 team members. You guide emerging and free accounts, optimize onboarding and adoption journeys, and champion customer needs across Product, Marketing, RevOps and Sales. Your in-depth understanding of digital customer journeys coupled with a solid technical grasp enables you in this position. On top of that, you want to do good with your job.
Please note: You can work from our office in Berlin or completely remotely within Germany. The possible working hours are 32 to 40 hours per week.