About the Role
* Oversee global B2B fulfillment process (order intake, stock allocation, shipping, posting)
* Ensure uninterrupted processing and shipping flow by proactively resolving day-to-day challenges
* Deliver against B2B shipping target
* Ensure timely and accurate processing/posting in two systems (ERP + WMS)
* Co-pilot systems integration project and other system optimizations
* Manage a team of currently 3 Fulfillment specialists
You'll Do
* Oversee operational fulfillment process execution
* Pro-active exception handling for critical Sales orders
* Manage monthly revenue target achievement
* Responsible for Customer Master in all relevant systems
* Responsible for B2B EU-direct Shopify portal
* Advocate for necessary IT enhancements that make the execution of the works cope more efficient/ transparent
* Ensure up-to-date documentation of customers' delivery requirements
* Formulation of consistent key deliverables within the SCM OKR framework
Key stakeholder
* Retailers' purchasing & logistics departments
* Internal: SCM, B2B Sales team, Accounting
* Warehouses and freight forwarders
You are
* A Person with a deep understanding of warehousing, transport, cross-border trade,
* Minimum of 3 years of relevant experience
* Problem solver who can break down complex issues into action items and drive resolution
* The ability to switch between aggregated views and order-level details
* Certain stress resistance and the ability to prioritize
* Willing and able to work in a fast-paced environment with a common goal to bring the joy of Allies products to even more skincare aficionados
* Team leadership experience - ideally in leading a distributed team
* A modern leader who cherishes feedback culture and bases decisions on facts
* Fluent in English - German is a plus
Why us?
* Permanent Contract
* Flexible working hours
* Flexibility regarding office vs. mobile working solutions
* A competitive and attractive salary
* Central office location in Berlin
* You will work in an awesome and committed team in which every individual counts with the possibility to shape and influence our processes.
* A dynamic working environment, flat hierarchies, fast responsibility, and new challenges every day
* Cooperation is cross-functional and international, characterized by an open and transparent corporate culture
* Product discounts
At Allies Group we celebrate diversity among all people. Therefore, we are committed to providing equal opportunities to all applicants. We promote a diverse and inclusive work environment and would like to make you feel comfortable in your own skin.
About us
At ALLIES, formula is everything. We make efficacious skincare for all skins at every stage of life.
Our products are sold globally in major international multi-store retailers like Sephora SEA, SPACENK, Galleries Lafayette, MECCA, as well as thorough our own eCommerce platform.