Your responsibilities: As part of this team, you will perform complex analysis and designing for Microsoft Dynamics 365 Business Central. You are responsible for coordinating with both internal and external stakeholder and serve as the primary point of contact for customer queries and issues. Your daily tasks involve promptly and effectively researching and resolving customer issues, as well as prioritizing tickets to adhere to strict Service Level Agreements. In close cooperation with our developers, you ensure implementations are in line with transition standards. You bring along: You have experience as a Support Consultant or Analyst for Dynamics Navision or Business Central products, with at least two years of support experience in the latest versions. A strong background in a customer-facing role and the ability to handle technical queries are essential for managing the daily tasks effectively. Experience in working with the Sales modules is required, while experience in Purchasing, Inventory Control and Accounting is advantageous. You are skilled in 1st and 3rd line support, including troubleshooting, debugging, and basic modifications, and possess knowledge of Microsoft Dynamics 365 Business Central/NAV. Excellent communication skills and a good command of English round off your profile. What we offer: A secure job in a constantly growing company A multinational team with colleagues from all over the world and an agreeable working atmosphere within the Powersports industry Flexible working times in full and part-time and modern working equipment. Onboarding and support for new employees Regular employee events, excursions, guided motorcycle tours and special sales events Company bike leasing and a job ticket for the regional public transport Company health management with organized health days, check-ups, group sport activities, contribution to fitness center membership fee, etc. Are YOU interested? We are looking forward to receiving your application! Click on "JOIN OUR TEAM!" to be redirected to our applicant portal and upload your documents. We value diversity and therefore welcome applications - regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age as well as sexual orientation and identity.