IT Service Portfolio Manager Job Description
The IT service portfolio manager plays a pivotal role in aligning and evolving the IT landscape with corporate objectives. This involves managing and documenting the IT service portfolio to ensure strategic alignment, transparency, and efficiency in delivering IT services across the organization.
Main responsibilities include standardizing and securing IT service customization, measuring IT service delivery against business criticality, and fostering cross-functional collaboration and transparency.
* Strategic responsibility for the alignment and continuous development of the IT service portfolio.
* Ensuring transparency and consistency across current, future, and end-of-life IT services.
* Defining and governing service design principles, structures, and documentation standards.
This role requires a unique blend of technical expertise, business acumen, and leadership skills. The successful candidate will be responsible for developing and implementing strategies that drive business value and improve operational efficiency.
The ideal candidate will possess a strong understanding of IT service management concepts, as well as excellent communication and interpersonal skills. They will be able to work effectively with stakeholders at all levels of the organization to achieve common goals.
In addition to their technical skills and knowledge, the successful candidate will demonstrate a customer-centric approach, a passion for innovation, and a commitment to excellence.
This is an exciting opportunity for a motivated and experienced professional to join our team and contribute to the success of our organization.