Additional Information Job Number 25195718 Job Category Reservations Location Sheraton Frankfurt Airport Hotel and Conference Center, Hugo-Eckener-Ring 15, Flughafen/ Terminal 1, Frankfurt am Main, Hessen, Germany, 60549 VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management Be empowered. Begin: Personalised onboarding program & staff accommodation subject to availability to support your start Belong: A family-like and diverse team from various nations, with flat hierarchies and different areas of expertise, where people support each other and learn from one another Become : Wide range of internal & external training opportunities, individual development plans, excellent career prospects, and transfer options to our sister hotels Be connected: Numerous employee events and team-building activities to strengthen our u201cTeam Spiritu201d Be honored: Holiday and Christmas bonuses, discounted parking, travel cost subsidies, appreciation rewards, employee referral program, discounted stays and F&B discounts at over 9,400 Marriott hotels worldwide Be well: Various wellbeing and (mental) health offerings, Serve360 initiatives, healthy meals in our staff restaurant, and many opportunities for social engagement Be you. At our dual-brand hotel, Sheraton & Marriott Frankfurt Airport Hotel, two premium brands come together as one employer! Youu2019ve found your passion in reservations and sales and are ready to take the next step in your career? Then join us as Reservation Manager (m/f/d) two brands, endless opportunities! Your key responsibilities include: Responsible for managing the reservations department and ensuring smooth operations Actively solicit and manage reservation and group housing sales opportunities to drive revenue Maximize revenue through effective up-selling of every booking opportunity Ensure excellent guest service and loyalty through service excellence Prepare and maintain offers, contracts, and booking confirmations Monitor forecast data and group reservations Control no-shows, waitlists, and accurate billing instructions Collaborate closely with Sales, Front Office, and Convention Services Lead, motivate, and train the reservations and group housing team including scheduling Be able. Completed education or degree in hospitality, tourism, or similar field Several years of experience in reservations, ideally with leadership responsibility Solid understanding of market trends, revenue management, and F&B offerings Strong communication and sales skills in German and English Proficient in Opera and MS Office Hands-on mentality, organizational talent, and passion for leading a team Ideally, you already have experience working with the Opera hotel system Be connected. We look forward to getting to know you! Once we receive your application, weu2019ll get back to you promptly. _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive culture that puts people first. We are committed to non-discrimination on any protected basis, such as disability, origin, religion, sexual orientation or any other basis covered by applicable law._ \LI-AR2 When you join the Sheraton family, you become a member of its global community. Weu2019ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If youu2019re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be u2018The Worldu2019s Gathering Placeu2019. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,u200b begin your purpose, belong to an amazing globalu200b team, and become the best version of you.