At Axazure (formerly Lang & Fragmeier Consulting), we help clients transform their customer-facing processes with Microsoft Dynamics 365 Customer Engagement. Our CE business line supports organizations in sales, marketing, and service transformation—combining deep functional expertise with a hands-on, entrepreneurial way of working.
🥇We deliver end-to-end solutions with Microsoft Dynamics 365, Power Platform, Data & AI, and Modern Work. As a Gold Partner in Business Applications—and the only company in Spain with 4 MVPs in this field—we’re proud to lead the way in innovation and excellence.
We’re looking for a Microsoft Dynamics 365 Customer Engagement Senior Consultant who’s excited to work closely with clients, drive impactful CRM transformation projects, and deepen their expertise in D365 CE—joining Axazure on our mission to reinvent the world of consulting and help us make history. 🎯
We have been recognized as Microsoft Partner of the Year ES 2021–2024 in Customer Experience, Microsoft Partner of the Year 2023 and 2025 in Finance & Operations, and Microsoft Inner Circle Partner for Business Applications.
Your role
* Lead full-cycle Dynamics 365 Customer Engagement implementations (Sales, Customer Service, Marketing, Field Service) for mid-size and enterprise clients—from vision to go-live.
* Translate business requirements across sales, marketing, and service into scalable D365 CE solution designs that truly drive customer engagement and revenue growth.
* Facilitate workshops with CROs, Heads of Sales, Marketing, and Service leaders—challenging the status quo and designing smarter, data-driven processes.
* Configure and tailor Dynamics 365 CE applications, leveraging Power Platform (Power Apps, Power Automate) and working closely with technical teams for integrations and extensions.
* Own fit/gap analysis, solution architecture, testing strategy, and go-live execution to ensure successful delivery.
* Act as a trusted advisor—guiding clients on CRM strategy, digital transformation, and best practices beyond standard implementation.
* Support and mentor junior consultants, helping build scalable delivery standards and reusable accelerators.
* Contribute to Axazure’s methodology, assets, and innovation initiatives in Customer Engagement.
What we offer
📈 Personal and professional growth, supporting your career, your training, and your personal brand
👩 💻 Participation in D365 implementation projects with the latest technologies, working with a diverse global client base—from German Mittelstand to international enterprises
🤝 Collaborative and transparent work environment within a small, ambitious team
☕ Our office serves excellent barista-quality coffee in the heart of Düsseldorf
🕒 Flexible hours and the possibility of remote work
❤️ Wellpass membership for your well-being
⚙️ Access to top-notch IT equipment with the freedom to choose your tools
🥳 Engaging team events and off-sites abroad (e.g., Dynamics Minds in Portorož, Oktoberfest in Munich, Christmas parties in Düsseldorf)
💸 Company pension plan that goes beyond statutory requirements
What you bring
* 5+ years of experience as a consultant in Microsoft Dynamics 365 Customer Engagement (CE) / CRM (Sales, Customer Service, Marketing, or Field Service)
* Strong understanding of customer-facing processes (lead-to-cash, campaign management, customer service operations, pipeline management)
* Experience with Power Platform (Power Apps, Power Automate; Power BI is a plus)
* Proven ability to lead workstreams and build strong client relationships
* A hands-on, solution-oriented mindset—you’re comfortable both configuring the system and advising stakeholders
* Excellent communication skills, especially when engaging with C-level and business leaders
* Fluent in German and English
* A proactive, ownership-driven mindset—you don’t wait for direction; you create momentum
* Bonus: experience in real estate, SaaS, or service-driven industries
* Someone who enjoys sharing a good beer with colleagues 🍻
Your first 30 days
During your first 30 days, you’ll experience a personalized onboarding—friendly, curious, and a bit informal (career plan, beer or wine…? 😜). At the same time, you’ll gain clarity on our methodology, projects, and what we call the Axazure DNA.
You’ll quickly get hands-on in projects, understand our way of working, and start building relationships across the team and with clients.
And many more things we’d love to tell you in person—if you’re ready to take your career to the next level and work with an exceptional, Europe-leading team 🌎
🚀 If you want to be the best, surround yourself with the best. 💪