We want you to grow with us:
We are expanding our existing team and looking for a further team member to support us in our daily work and challenges with our IT Applications & Business Solutions scope. We provide overall solution guidance based on a broad understanding of the business needs, current solutions, technology strategies, IT standards, and security requirements. Furthermore, we contribute to helping identify the strategic direction, determine business needs and design & deliver technical solutions.
What we can offer:
We offer a challenging role in a highly technological, dynamic and international environment in a flexible workplace where you can improve your skills. It also allows working with globally distributed, cross-functional teams and workstreams on state-of-the-art business applications projects through discovery, design, build, test, and deployment activities within the latest cloud-based version of M3.
How you will spend your time as our next Business Application Specialist – Infor M3 Sales Management:
As an "O2C Specialist", you work closely with your "Group Solution Owner Order to Cash" to implement end-to-end processes in a complex solution environment centered around INFOR CloudSuite Food & Beverage. You will be responsible for deriving and implementing defined requirements and maintaining multiple scenarios to meet user expectations for functionality and accuracy. In addition, you will take ownership of deployment, design enhancements and system configurations to improve our end users' use of O2C business applications and support in day-to-day operations, e.g., incident management activities.
What you will do:
1. As a Business Expert, you will ensure that applications, including Customer Order Processing, Pricing & Conditions, Sales Statistics & Performance, Point of Sale Integration, and Customer Service Desk, among others, meet business needs and end-user requirements. Your role involves identifying and resolving issues within system applications.
2. Additionally, you will share responsibility for applications such as Lot and Allocation Control, Picking, Warehouse Management, Transport Management, Transportation Planning Interfaces, Freight Cost Management, Customer Order Returns, and Invoicing. This entails ensuring these applications fulfil business objectives, meet end-user requirements, and address any system application issues that arise.
3. Ensure that any new software integration into the company's systems, especially in order management, meets functional requirements, system compliance, and interface specifications. This will also require conducting impact analyses for monthly code drop release notes.
4. Assist business teams with System Integration Testing (SIT) and User Acceptance Testing (UAT) requirements for existing and new Infor M3 systems and modules.
5. Translate business requirements into working solutions by creating technical designs and configuration documents.
What we expect of you:
6. Solid business understanding and ability to build relationships between business and IT
7. Advanced knowledge of business process management, requirements definition, solution design and testing
8. Order to Cash cycle experience required; with M3 functional application support experience is a plus
9. Experience with ERP implementations, e.g., M3 Sales Management, M3 Supply Chain Execution, EDI and Transportation Management Systems
10. Experience working on multi-phase global implementations is preferred
11. Ability to work effectively in a complex collaborative, matrix environment with virtual teams in a multi-cultural / geographically diverse environment
12. Good command of spoken and written the English language is a must, and German is a plus
Important: Please note that a valid work and residence permit is required for non-EU applicants for this position.