Summary This position is located at Lagerhof Inn Army Lodging, Baumholder, Germany. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume. Responsibilities Formulate instructions and directives necessary to conduct service-oriented and cost-effective operations. Monitor labor and other expenses. Conduct reviews of guest comments, surveys, and operations to identify problems and initiate appropriate corrective action. Evaluate the success of programs based on customer satisfaction. Develop operating policies, programs and procedures for the department and submit them to the manager for approval. Provide for adequate internal controls, inventory management, and accountability for property and funds. Perform a full range of supervisor duties including developing, evaluating, and obtaining approval for staffing levels. Recommend recruitment or reassignment actions, and selections; conduct performance appraisals and submit for approval. Initiate or recommend disciplinary actions; initiate recommendations for awards and pay adjustments. Ensure skill level training is developed, conducted and evaluated on an ongoing basis. Requirements Conditions of Employment Qualifications 1. Progressively responsible experience, including at least one year of specialized supervisory or managerial experience at the next lower grade level or equivalent position. 2. Must be adaptable to new assignments, and to changes in instructions, work methods, work situations and staff. Highly Qualified Criteria: 1. Three (3) years' or more experience with a hotel property management system (e.g., Defense Lodging System/EPITOME, or similar systems). 2. One (1) year or more experience creating staffing schedules that cover 24-hour operation that includes 7 day per week schedule for staff. 3. One (1) year experience at a hotel as a Front Desk Clerk or Lead Hotel Front Desk Position (or similar position). 4. One (1) year various experience as a Manager or Assistant Manager position outside of Army Lodging (or similar position). Referral lists are based on the qualifications stated in the job announcement. Your qualifications MUST be fully described in your resume. In describing your experience, be clear and specific. NO ASSUMPTIONS WILL BE MADE REGARDING YOUR EXPERIENCE. Education Additional Information Area of Consideration: The Area of Consideration for this vacancy announcement is local commuting area of Baumholder, Germany. (Military Spouse Preference (MSP), Involuntarily Separated Military Preference (ISMP) and Family Member Preference eligible candidates are included in the area of consideration.) Manual Applications: If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 1500 CEST on 09/10/2025 in order to process your application in a timely manner. Please note that neglecting to respond to the job-related questions may result in an ineligible rating. PCS Costs Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest. Pay-Band Allowances and Differentials Sunday premium pay may be authorized by the Garrison Commander. If authorized, only regular (full-time, part-time, limited tenure and seasonal) employees may be paid Sunday premium pay. Sunday premium may be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Night differential may be authorized by the Garrison Commander. Night differential may be paid at the rate of 10% basic rate for hours of non-overtime work performed between 1800-0600. Incentives and Bonuses Incentives will not be paid. Foreign Overseas Allowances Allowances, differentials, or incentives will not be paid. Post allowance may be paid in accordance with the Department of States Standardized Regulations (DSSR), contingent upon eligibility. Employment Overseas provides a lot of additional benefits & entitlements, for more information please see the agency contact information listed below for your local NAF Human Resources office. Applicants must comply with the Exceptional Family Member Program, for information click here. Other: Information may be requested regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols. For more information, visit https://www.saferfederalworkforce.gov/faq/vaccinations/ Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date. Overseas Employment Eligibility U.S. citizens overseas under ordinarily resident status are not eligible for appointment under the Status of Forces Agreement. In NATO countries employment of non-U.S. citizens under U.S. conditions is restricted by the NATO SOFA to individuals who are nationals of a NATO country. These individuals may not be employed under U.S. employment conditions in the country of their citizenship.