Be empowered.
1. Begin: Personalised onboarding program & staff accommodation subject to availability to support your start
2. Belong: A family-like and diverse team from various nations, with flat hierarchies and different areas of expertise, where people support each other and learn from one another
3. Become: Wide range of internal & external training opportunities, individual development plans, excellent career prospects, and transfer options to our sister hotels
4. Be connected: Numerous employee events and team-building activities to strengthen our “Team Spirit”
5. Be honored: Holiday and Christmas bonuses, discounted parking, travel cost subsidies, appreciation rewards, employee referral program, discounted stays and F&B discounts at over 9,400 Marriott hotels worldwide
6. Be well: Various wellbeing and (mental) health offerings, Serve360 initiatives, healthy meals in our staff restaurant, and many opportunities for social engagement
Be you.
At our dual-brand hotel “Sheraton & Marriott Frankfurt Airport Hotel,” two premium brands come together to form one employer! You’ve found your passion for guest service and event hospitality? Then join us as Guest Service Agent – Banquet Reception (m/f/d) and become part of our Banquet and Events Team. Two brands – endless possibilities!
Your key responsibilities include:
7. Welcome and host our event and conference guests
8. Ensure guest satisfaction throughout the banquet and event areas
9. Fulfill individual guest requests during events
10. Act as the primary contact person for organizers regarding last-minute changes and communicate them to the banquet team
11. Create menu cards and signage for events
12. Deliver exceptional service experiences together with the team
Be able.
13. Eagerness to grow, learn, and be part of a family-like and ambitious team
14. Calm and confident even in high-pressure situations or with special guest requests
15. Hospitality mindset is key – whether you're experienced or just starting out
16. Strong communication skills in German and English; additional languages are a plus
Be connected.
We’re excited to hear from you!
Once your application reaches us, we’ll get back to you.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive culture that puts people first. We are committed to non-discrimination on any protected basis, such as disability, origin, religion, sexual orientation or any other basis covered by applicable law.
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