Overview
A day at MKS: We are seeking an exceptional Key Accounts Director (w/m/d) who will own the penetration strategies, planning, and execution of direct sales and service support for a portfolio of high-value, strategically important accounts in the Advanced Packaging Segment with a focus on Hybrid Bonding. You are a collaborative, growth-driven leader who thrives in a team environment and plays a pivotal role in shaping and delivering our strategic growth initiatives.
You will make an impact by :
Strategic Ownership & Growth Leadership
Develop and execute the comprehensive Key Account strategy that delivers profitable growth and builds a long-term partnership.
Partner with Product Line Managers across the multiple MKS divisions to promote our portfolio, align go-to-market strategies, execute design wins, and ensure revenue/margin targets are achieved.
Build and deploy annual and multi-year tactical account plans; establish clear year-over-year growth targets tied to the Plan of Record (PoR).
Report monthly and quarterly on performance by Key Account—including bookings, design wins, opportunity funnel, and forecast accuracy.
Team Leadership & Sales Excellence
Coach, mentor, and elevate the key account team members to strengthen hunting mentality, account penetration, and pipeline in other geographical account locations (US, Netherlands).
Champion a high-performance, customer-first culture within the commercial organization.
Customer Engagement & Executive Relationship Building
Maintain and expand senior-level relationships with influential stakeholders at assigned Key Accounts.
Act as the customer advocate internally while ensuring alignment between customer needs and business objectives.
Operational Accountability
Partner closely with Customer Service, Operations, and Logistics to ensure flawless execution of deliveries and exceed customer expectations.
Collaborate with General Managers to provide strategic pricing recommendations that optimize profitability and share position.
Maintain and develop CRM accuracy for forecasting and planning.
What You Bring to the Team:
A proven track record of driving profitable top-line growth across market cycles, with success operating within a complex matrix organization.
Exceptional analytical and problem-solving skills – ability to diagnose issues, synthesize data, and recommend decisive actions.
Industry experience in Semiconductor Packaging, Laser & Photonics, Micro Processing, and/or Semiconductor markets strongly preferred.
Significant sales leadership experience in technical sales and service roles.
Bachelor’s degree in a technical discipline required; Master’s degree preferred.
Ability to travel 25–30%.
European location, preference in the Netherlands, Germany or Austria.
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