Title: Senior Solutions Engineer
Location:
Seoul, KR, 06164
Requisition ID: 131067
Join Our Team as a Solutions Engineer in Korea!Job Summary
Are you passionate about cutting-edge technology and solving complex customer challenges? As a Solutions Engineer (SE), you’ll play a pivotal role in driving technical excellence and delivering innovative IT solutions to enterprise clients. Leverage your technical expertise, customer-centric mindset, and problem-solving skills to help businesses thrive in the fast-evolving IT landscape. Join us and become part of a dynamic team that’s shaping the future of infrastructure, cloud, Kubernetes (K8s), and AI solutions.
What You'll Do
• Technical Consultation: Collaborate with sales teams and customers to provide expert technical advice on IT solutions, infrastructure, cloud, Kubernetes (K8s), and applications.
• POC & Benchmarking: Lead Proof of Concept (POC) and benchmarking tests to ensure solutions meet customer requirements and expectations.
• Solution Strategy: Guide enterprise account teams on designing and proposing tailored solutions that address customer needs.
• Customer Success: Troubleshoot and resolve technical performance issues to exceed customer satisfaction goals.
• Innovation & Collaboration: Stay ahead of IT trends (public cloud, AI, K8s) and work closely with cross-functional teams to deliver impactful results.
• Travel Opportunities: Engage directly with customers by visiting their sites to provide hands-on technical expertise and consultation.
What You'll Bring
• Technical Expertise: Strong background in storage solutions and knowledge of emerging IT trends, including public cloud, AI, and Kubernetes (K8s).
• Communication Skills: Exceptional written and verbal communication skills to effectively engage with customers and internal teams.
• Customer Focus: Proven interpersonal and customer service skills to build strong relationships and deliver value.
• Project Leadership: Account management and project management experience to drive success in complex enterprise environments.
• Adaptability: A strong aptitude for learning new technologies and applying them in customer-facing scenarios.
• Problem-Solving: Creative and strategic thinking to tackle technical challenges and provide innovative solutions.
• Engineering Excellence: Ability to follow standard engineering principles and practices while thinking outside the box.
• Language Skills: Proficiency in English is preferred to support global collaboration.
Qualifications
• Experience: Minimum 8 years of relevant experience in IT, infrastructure, or solutions engineering.
• Education: Bachelor’s degree in Computer Science, Electrical Engineering, or equivalent experience is preferred.
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