About this opportunity
As a Retail Experience Specialist, you play a pivotal role in delivering exceptional customer experiences while working closely with our Store Leadership team to achieve business objectives. With over 430 retail stores globally, we rely on dedicated associates like you to create lasting impressions on our customers.
You will serve as a brand ambassador, ensuring seamless interactions with customers and showcasing our products in an engaging manner. By leveraging your problem-solving skills and sales abilities, you will provide personalized product recommendations and address customer inquiries efficiently.
Key responsibilities
1. Offer unparalleled customer service by responding promptly to consumer questions or issues regarding product features, benefits, and availability.
2. Maintain store standards for visual merchandising, cleanliness, safety, and merchandise retrieval to ensure an inviting shopping environment.
3. Perform all required cash register transactions accurately and efficiently.
4. Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow.
Requirements
1. No specific education required (High School Diploma or equivalent preferred).
2. 2 (or less) years of experience in a related position or specialization.
3. Proficiency in operating a Point of Sales system, other in-store computerized systems, and telephone equipment.
Work conditions
* Frequently work in an active environment that can be physical or strenuous in nature.
* Occasionally requires the ability to work in place.
* Ability to communicate clearly with others.
* Availability to work a flexible, often changing retail schedule.