Tätigkeitsbereich:Finanzen / ControllingFachabteilung:SC Collections Retail FranceGesellschaft:Mercedes-Benz Bank Service Center GmbHStandort:Mercedes-Benz Bank Service Center GmbH, BerlinStartdatum:..5Veröffentlichungsdatum:..5Stellennummer:MER3OQ7Arbeitszeit:Vollzeit BewerbenAufgaben
We put Mercedes-Benz vehicles on the road - with passion and commitment!
As a subsidiary of Mercedes-Benz Bank AG, Mercedes-Benz Bank Service Center in Berlin is responsible for the whole commercial business around financial services for Mercedes-Benz vehicles - from smarts to buses. Fairness, openness and integrity are central elements of our corporate culture. We offer our customers and dealers a premium service in leasing, financing and insurance products: competent, fast and flexible!
An international team of over people located right at Berlin Alexanderplatz is waiting to meet you. Come and join us, and become part of an open-minded and committed team at one of the best employers in Berlin-Brandenburg!
Collections is a vital part of our overall leasing and financing operation. By driving down unpaid invoices at an early stage by opening up a direct dialogue with our customers for finding sustainable solutions, we can allow them to minimize the financial consequences of their delinquencies and ultimately, to keep their vehicles on the road. To establish and maintain such a direct dialogue and to subsequently find and offer the most optimal sustainable solutions requires great skill. By that, collections is an ideal growth path for those already excelling in a customer service environments and having a strong drive to further improve their conversation and negotiation skills. Within a team of passionate, talented and driven professionals, you take on the challenge to deal with customers being delinquent on their lease(s) in the most optimal and sustainable fashion.
Together with your colleagues, you yourselves organize every day in a highly self-sufficient way. We frequently realign between the priorities and needs that appear during the week.
These challenges await you:
1. Finding the most optimal way to convey the message and persuading the customer by applying your conversation and negotiation skills and innovative approach
2. Cooperate and liaise with colleagues of different departments based in France on individual matters such as customer complaints, accounting, insurance, etc but also here in Berlin, in regards of Legal Collections and Remarketing
3. Handle end of contract, repossession and pre-legal activities
4. Steer and manage third-party agencies based in France to arrange for repossession and transport of vehicles
Qualifikationen
What you bring to the table:
5. Degree in Laws, Business Administration, Economics/Finance or a related field
6. Knowledge of Collections will be considered as a plus
7. Proficiency in French and advanced English
8. More than anything, we need you to be highly driven with a strong learning ability and to have a strong urge to attain the very best results and continuously improve yourself
Personal skills:
9. Driven to win
10. Driven to continuously improve
11. Perseverance
12. Negotiation and communication skills
13. Assertiveness
14. Excellent teamwork skills
15. Reliable and self-reliant way of working
Additional information:
It is a temporary position.
Please understand that we no longer accept paper applications and that there is no right to get your documents returned.
You would like to know what other positions are available at the Mercedes-Benz Bank Service Center? Use #MBBSC in our job search to find out about our latest vacancies.
BenefitsEssenszulagenBetriebliche AltersversorgungHybrides Arbeiten möglichGesundheitsmaßnahmenMitarbeiterrabatte möglichFlexible Arbeitszeit möglichMitarbeiter EventsCoachingBetriebsarztBarrierefreiheitGute AnbindungParkplatz
We need your consent to load the Youtube service!
We use a third party service to embed video content that may collect data about your activity. Please review the details and accept the service to watch this video.
This content is not permitted to load due to trackers that are not disclosed to the visitor. The website owner needs to setup the site with their CMP to add this content to the list of technologies used.
Powered by