As a Senior IT Operations Professional, you will be part of our local IT team at the manufacturing site in Altshausen. This role offers exciting opportunities to grow your skills in specialized IT areas while shaping the next step of your professional journey.
The key responsibilities of this position include:
* Deliver hands-on on-site level 2 support: Resolve complex issues to maintain efficient operations.
* Monitor help desk trends: Identify recurring challenges and drive improvements across IT services.
* Facilitate onboarding and training: New IT team members require clear guidance and support.
* Create and share clear training materials: Central IT L1 Support team needs accurate documentation.
* Act as the primary interface: Between the manufacturing site and central IT, ensuring seamless project execution.
* Provide local insights: Guide practical and effective IT solutions tailored to the manufacturing environment.
In return for your expertise, you can expect:
* An interesting position with a top employer.
* A company pension scheme.
* Free parking spaces and good public transport connections.
* Fresh fruit, water, and hot beverages for free.
* Company fitness via EGYM Wellpass and bike leasing via JobRad.
* EAP (mental support for employees).
* Learning platforms such as GoodHabitz and Learn TTI for your professional development.
* Special employee benefits via Family & Friends and additional corporate benefits.
This opportunity comes with attractive compensation packages including flexible working hours and free parking spaces directly next to the office. We offer a dynamic work environment where you can grow your skills and take on new challenges.