Main tasks
The IT Infrastructure Expert will be in charge of:
* Maintaining and supporting Client & Server environments
* Supporting End users and technical teams in incident analysis and resolution
* Maintaining the Network based on Cisco & Siemens devices
* Maintaining Security devices based on Fortinet
* Analysing and resolving of virtual and physical network related incidents
* Providing support and guidance for OT teams in network management
* Supporting the hardening of IT and OT devices by enforcing policies and monitoring access to them.
* Participating in planning and execution of IT-related projects
* Providing a 24/7 support (on call duty)
Specific Knowledge
* 3+ years experience in IT-Infrastructure
* Ability to work in Industrial Environment
* Strong knowledge in client and server OS (Windows necessary, Linux is an advantage)
* Good knowledge in O365 challenge (Skype/Teams especially) and cloud proxy technology
* Strong knowledge in Network technology: LAN/Routing on Cisco (certification is an advantage) and optionally Siemens network devices
* Good knowledge in WLAN technology: Cisco Wireless Controller
* Basic knowledge about Firewall/IPS management (Cisco and Fortigate)
* Basic knowledge on Routing protocols: static, OSPF and WAN routing
* Basic knowledge of F5 products especially the F5 Big IP APM
* Basic knowledge of Cloud Design and Architecture (Azure, AWS, OCI,..)
* Knowledge on optical fiber connection analysis and splicing is an advantage.
* Knowledge on Alcatel Lucent telephone systems and FTA infrastructure is an advantage.
* Effective communication skill with non-IT users
Languages:
* German (mother tongue),
* Fluent English is required
* Any other language will be considered as a plus.