Calling all innovators u2013 find your future at Fiserv. Weu2019re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day u2013 quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, weu2019re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title IT Business Analyst (m/f/d) What does a successful Business Analyst do? You will support the software development cycle, analyze complex processes, conceptualize client requirements in Output Management Systems, create concept documents, coordinate customer acceptance, and collaborate internally with our teams. What you will do? Analysis and evaluation of customer requirement documents (internal / external) as a binding basis for the agreement of the project scope Detailed description of the targeted functional solution based on the business requirements in form of Business Solution Documents (BSD) Development of solution approaches based on standardized or already existing functionalities; and integration of the input of all teams involved in the creation of BSD Process / GAP-analysis including analysis and definition of technical and operational interfaces as well as analysis and definition of process flows of the business units involved Close cooperation with sales, IT departments, operations and test & training teams; be a contact person with regards to the topics covered and collaboratate on sub-/projects. Preparation of all necessary information for a detailed cost estimate Create release notes for the respective clients (internal/external) for documentation of or information on new functionalities Identify and analyse possible effects on existing customers, e.g. through the introduction of new functionalities. Regular alignment with colleagues in day-to-day business so that the solutions defined in the project can be integrated into existing functionalities What you will need to have? University degree in economics and/or several years' professional experience in comparable activities and a thorough knowledge of cashless payment transactions German (fluent in spoken and written) and advanced/proficient English Experience in negotiations with external and internal customers Knowledge of business analysis and process definitions; and experience in the field of structured needs analysis/definition Strong analytical and conceptual skills; assertiveness as well as independent target- and solution-oriented work Several years of experience in project work Strong understanding of functional and technical contexts Social competence and ability to work in a team. What will be nice to have: ADV and GANS specific knowledge desirable. Diese Hauptaufgaben erwarten Sie: Analyse und Bewertung von Anforderungsdokumenten der Auftraggeber (intern / extern) als verbindliche Basis zur Vereinbarung des Projektscopes Detaillierte Beschreibung der angestrebten funktionalen Lu00f6sung auf Basis der Business Requirements in Form von BSDs (Business Solution Documents) Entwicklung von Lu00f6sungsansu00e4tzen auf Basis standardisierter bzw. bereits vorhandener Funktionalitu00e4ten Integration des Inputs aller beteiligten Teams bei der Erstellung von BSDs Prozess-/GAP-analyse - analyse und Definition der technischen bzw. operativen Schnittstellen und analyse und Definition von Prozessablu00e4ufen der beteiligten Geschu00e4ftseinheiten Enge Zusammenarbeit mit Sales, IT-Departments, Operations sowie den Test- und Trainingsteams Aufbereiten aller notwendigen Informationen fu00fcr eine detaillierte Aufwandschu00e4tzung Ansprechpartner hinsichtlich der betreuten Themengebiete Erstellen von Release-Information fu00fcr die jeweiligen Auftraggeber (intern/extern) zur Dokumentation von bzw. Information u00fcber neue Funktionalitu00e4ten Mitarbeit an Teil-/ Projekten Regelmu00e4u00dfig Abstimmung mit den Kollegen im Tagesgeschu00e4ft, damit die im Projekt definierten Lu00f6sungen sich in bestehende Funktionalitu00e4ten integrieren. Identifizieren und analysieren von mu00f6glichen Auswirkungen auf Bestandskunden z.B. durch die Einfu00fchrung neuer Funktionalitu00e4ten u00dcbernahme von Sonderaufgaben. Diese Anforderungen bringen Sie mit Abgeschlossenes Hochschulstudium (Wirtschaftswissenschaften) und/oder mehrju00e4hrige Berufserfahrung in vergleichbaren Tu00e4tigkeiten sowie weitreichende Kenntnisse des bargeldlosen Zahlungsverkehrs Deutsch (flieu00dfend in Wort und Schrift) und verhandlungssicheres Englisch Erfahrung in Verhandlungen mit externen und internen Kunden Kenntnisse der betriebswirtschaftlichen Analyse und Prozessdefinitionen Erfahrung im Bereich der strukturierten Bedarfsanalyse/-definition Ausgepru00e4gte analytische und konzeptionelle Fu00e4higkeiten Mehrju00e4hrige Erfahrung in Projektarbeit Durchsetzungsvermu00f6gen, sowie selbstu00e4ndiges ziel- und lu00f6sungsorientiertes Arbeiten Ausgepru00e4gtes Verstu00e4ndnis funktionaler und technischer Kontexte Soziale Kompetenz und Teamfu00e4higkeit ADV und GANS spezifisches Kenntnisse wu00fcnschenswert. \LI-1IB Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. 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