Internal Service Sales Engineer
Customer Care and Technical Service Location: Árvore, PT
Job Requisition ID: 2701 Daikin Europe NV (DENV) is a subsidiary of Daikin Industries Limited, a major Japanese company and the world's largest producer and supplier of HVAC-R (heating, ventilation, air conditioning and refrigeration) solutions, including heating pumps and refrigeration technology.
Daikin Portugal (DAPT) is one of DENV's sales affiliates, with offices in Paço D'Arcos (head office) and Vila do Conde. In Portugal, we are a sales subsidiary of the Daikin Europe Group. To strengthen our local team, we are looking for an Internal Service Sales Engineer | After Sales Department
Reporting directly to the Service Business Department Supervisor, the successful candidate will have the following responsibilities:
Remote monitoring and diagnosis of equipment
Participation in Services & Solutions projects (Daikin on Site Remote Monitoring (DoS), Chiller Rental Service, Energy Audits and Equipment Modernisation
Preparing technical and commercial service proposals
Managing subcontractors and maintenance contracts
Supporting technicians in the field, as well as scheduling and preparing services.
A degree in Mechanical Engineering and 5 years of experience in the role (experience in after-sales will be an advantage). Fluency in spoken and written English is an important requirement (minimum B1), as well as computer skills in MS Office (Word, Excel and PowerPoint).