Is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Keysight’s Global Services Organisation (KGSO) is seeking to hire an ambitious Field Service Engineer (FSE) to join its team, with responsibility for delivering remote & on-site support services to Keysight’s Solution customers across the High-Volume Manufacturing Industry Sector, with a focus on End-of-Line Functional and In-Circuit Test.
The successful candidate will have the responsibility of delivering remote and on-site support services to the European-wide installed base of Manufacturing Test Solutions customers. Support services are defined as installation, decommissioning, troubleshooting, preventative maintenance, calibration, repair, training, and parts & escalation management relating to solution hardware and software.
Conduct on-site system installations and integration services.
Support the Functional Test Solutions Engineering Team with system integration and support services.
Assist the Sales organisation with Functional Test contract SOW development & pricing, and provide technical support for sales negotiations.
Support the Services Portfolio teams with NPI planning for support readiness.
Manage and implement preventative maintenance (PM) and calibration schedules in alignment with the customer’s production schedules.
Installation of hardware and software/firmware upgrades and service notes.
Lead field service and support projects requiring coordination with other functions, customers and suppliers.
Solve a broad range of system problems of varying scope and complexity, involving hardware, software, networking, application and facilities.
Bachelor’s Degree in Electronic or Electrical Engineering, Engineering Technology or equivalent.
Fluent in German and English.
ability to travel via car and air is essential.
Previous experience as a Field Service Engineer would be advantageous.