We are seeking a highly skilled IT Systems Administrator to join our team.
About the Job
The Senior IT Systems Administrator will be responsible for maintaining, upgrading, and managing our software, hardware, and networks. This role requires resourcefulness, problem-solving skills, and the ability to communicate effectively with interdisciplinary teams.
Key Responsibilities
* Resolve and document hardware and software troubleshooting tickets, bug reports, and errors in collaboration with the help desk and IT support technicians.
* Provide technical support and guidance to on-site and off-site staff, aligning with Lab Managers in different locations.
* Manage and maintain Windows Active Directory.
* Oversee VM-Ware and HyperV virtualization environments.
* Administer and support Microsoft 365 (M365) and Azure services.
* Write and maintain PowerShell and custom scripts to increase system efficiency and reduce human intervention time on tasks.
* Apply ITIL best practices in IT service management and implement ITIL processes (incident, problem, change management).
* Provide technical support and guidance to team members, including on-call duties as an escalation point.
* Stay current with industry trends and document procedures.
* Monitor network performance and existing systems to ensure structural integrity.
* Install, configure, test, and maintain operating systems, application software, and system management tools.
* Ensure the highest levels of systems and infrastructure availability and manage and maintain file servers.
* Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement fixes.
* Maintain security, backup, and redundancy strategies.
* Participate in the design of information and operational support systems.
* Liaise with vendors and other IT personnel for problem resolution.
* Oversee the development and installation of new hardware and software, and test installed software for issues.
* Provide technical direction to IT support staff and ensure constant availability of technical resources.
* Connect and maintain laboratory devices (RS232-IP, Perl BOX, HL7 beneficial).
* Assist with designing and implementing security systems and redundant backups to maintain data safety.
Requirements
* Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
* Proven experience in installing, configuring, and troubleshooting network issues.
* Solid experience in the administration and performance tuning of applications.
* Experience with virtualization and containerization (e.g., VMware/HyperV), and monitoring systems.
* Experience in Laboratory or Hospital IT is beneficial.
* Experience with automation software Microsoft Intune.
* Solid scripting skills (PowerShell).
* Solid networking knowledge (TCP/IP).
Preferred Qualifications
* Proficient communication skills in English and German.
* Excellent problem-solving, critical thinking, and analytical skills.
* Outstanding oral and written communication skills.
* Strong organizational skills and the ability to manage multiple tasks with minimal supervision.
* Ability to work in a team environment.
* Effective listening skills.
* Travel up to 30% required.
What We Offer
We provide a dynamic and challenging work environment that encourages growth and development. Our team is committed to delivering exceptional results and making a positive impact.