About the Company
Join ValueWorks in one of our most exciting working student positions as soon as possible. As one of the leading startups in providing modern data infrastructure and planning, reporting and AI functionality to SMEs and enterprises. Founded in 2020 by SAP, McKinsey & Bain Alumnis with 30+ years of industry experience, ValueWorks is growing quickly to enable companies to leverage the power of data in their business. Located in Munich and Karlsruhe, we are looking for somebody to strengthen our Munich team with sharp focus on medium-sized to enterprise customers.
About the Role
The customer excellence team focuses on bringing the ValueWorks platform to life in the intersection of business and data. In symbiosis with our team of forward deployed engineers that build data models and pipelines for customers, the client-facing customer excellence manager has the end-to-end responsibility to design, manage and deliver the impact of the ValueWorks solution at our customers. In this role you dive deep into data structures, systems in an environment where you can take over responsibility from day 1. In opposition to a classical customer success manager focusing on standardized on-boarding tasks, the customer excellence team acts as a trusted advisor and consultant to the customer in questions of financial planning, business intelligence and execution methodologies.
Responsibilities
* Be the face of ValueWorks and own the on-going end-to-end relationship with customersCreate an on-boarding plan for our new customers and drive the implementation including a target design on metrics and other functionality
* Implement target customer structures in ValueWorks from financial metrics, planning to investor reporting
* Understand data structures and systems of the customers and create tickets to be implemented by our forward deployed engineers
Qualifications
* On-going or finished study for university degree in Industrial Engineering, Information Systems Management or any other quant studies
* On-going Bachelor or Master study
* Excellent understanding of data and quantitative skillset
* Strong communication and project management skills
Required Skills
* Excellent understanding of data and quantitative skillset
* Strong communication and project management skills
* Professional level German
We are committed to building a team that reflects the diversity of the communities we serve. We encourage you to apply, even if you don't feel you meet every requirement, as we value potential and a commitment to learning